Outline ·
[ Standard ] ·
Linear+
Activate Secure2U to replace TAC for Maybank, Needs 2nd activation at ATM?
|
Vemily
|
 Jul 15 2024, 12:44 PM
|
New Member
|
QUOTE(hksgmy @ Apr 21 2024, 11:50 AM) Yes, that’s what the customer service lady told me. But they make exceptions if you’re based overseas. Have to call in and they’ll ask a few questions to verify your identity then they’ll activate it for you. Hi, may I know whats the number you called? I tried calling their customer hotline 603-7844-3696 as stated on their website but the lady told me they do not have the authority to activate my secure2u and wanted me to go to an ATM in JB to activate it myself. Btw I tried Maybank ATM in SG and theres no option for secure2u activation when I insert my Maybank MY card This post has been edited by Vemily: Jul 15 2024, 12:45 PM |
|
|
|
|
|
Vemily
|
Jul 15 2024, 01:44 PM
|
New Member
|
QUOTE(hksgmy @ Jul 15 2024, 01:40 PM) I refer you to the helpful post HEREGood luck! Thats the number I called, and even tho I said I am not in MY right now, the cs lady asked me to go JB to activate the secure2u as she cant do it for me  Thank anyway This post has been edited by Vemily: Jul 15 2024, 01:46 PM |
|
|
|
|
|
Vemily
|
Jul 15 2024, 01:48 PM
|
New Member
|
QUOTE(hksgmy @ Jul 15 2024, 01:45 PM) Oh dear. I checked the number you listed and I realised that was the exact same number that I called a few months ago… 603-7844-3696. I’m not sure, but mine was activated successfully. Are you with Maybank Premier? Maybe you could try to reach out to your relationship manager for help? Nope, just got a normal maybank saving account and cc with them nvm, Ill just go JB tonight after work to settle the issue |
|
|
|
|
|
Vemily
|
Jul 15 2024, 02:04 PM
|
New Member
|
QUOTE(hksgmy @ Jul 15 2024, 01:56 PM) So sorry that I wasn’t able to help. Strange. They activated my card and my DuitNow works (I managed to use DuitNow to make transfers to jack2 to help support his voluntary kennel endeavour a month or so ago. Maybe its different because I changed to a new phone that requires reactivation of secure2u rather than opening new maybank account directly in SG. But thank you for sharing your experience  |
|
|
|
|
Quote
0.0128sec
0.43
6 queries
GZIP Disabled