Just registered to Rize 2 days ago, topped up the RM20 minimum deposit from my GXbank. Until now no news.

Is Rize account approval really this slow? Because when I registered for GX and Aeon it was near-instant.

Not a good look for this "digital bank" at all.

Just gave them a call.

Told me they don't accept deposit from GXBank or any digital bank or apps, only from traditional bank. So I deposited another RM20, this time from my Maybank account.

Now they ask me to wait 3-5 working days for the account approval to go through. Really Rize? Already wait long now want me to wait some more?

Should have told me from the start inside the app not to deposit with digital bank. Could have saved me all this trouble.

At least the CS agents are friendly and helpful.

They don't accept GX bank, or any other digital bank/apps as first time deposit. It has to come from a traditional bank.

You also have to call customer service and tell them about it. They will then review your application manually.

They finally approved my account after making me wait for 2 weeks.

But now they want to close it? No reason given at all.

Why? Because I initially deposited with GX? Or because I used an email other than Gmail? Now they flagged me as suspicious?

Whatever. I don't want to do business with such a slow bank with garbage UI anyway.

Just another crappy old-school traditional bank pretending to be digital.

I'm sticking with GX.

My Rize account finally closed today. They sent me back my RM40 + 12 cents interest back to my GXBank account.



To those of you suggesting my name blacklisted, nope that's not it. I registered to many banks online and offline already, no problems whatsoever. This is the first time something like this happen.

I think the mistake I did is first depositing with GXBank. Their system then flagged me as suspicious and the staff too lazy to do anything despite me depositing for a second time with Maybank, when instructed to do so by customer support.

The Rize app should have a warning beforehand - no digital banks for first time deposit. AEON bank app has this warning, I heeded it and that's why I had no problems registering to AEON bank.