Saw same problem yesterday (iOS). I thought it was temporary but encountered the same thing today.

Biometric didn't work, so it asked me to enter pin. Pin also didn't work and it asked for password. I can't remember having password.

Looks like I will need to contact support.

*** UPDATE ***
Sent Rize support email at 3:00pm.
Received call from support at 3:30pm.
Support suggested I try login with password.
I had to dig around for the password and that also resolved my issue like Ronnie.
Very strange indeed.

Rize Support is very responsive. BEU Bank (by Bank Islam) also has similarly great support. They are unlike Boost Bank where they would make me wait 2-3 weeks.

I transferred out all my Rize money to KAF Digital Bank today, only left RM 10 minimum balance behind.

Don't quite trust their IT upgrade or app migration... Later system got issue and money stuck for days or weeks... like December 2023 lol

anyone manage to get the monthly statements from them for Rize?

you wont get the old RIZE statements unless they migrated it... even transactions starts from 8/6

Are we going to get?

https://www.alrajhibank.com.my/assets/pdf/t...tes-Savings.pdf

refer to link

seriously???? 

rize/alrahji website? social media? etc?

even with the broken pdf link, cannot visit alrahji website to check rize details?

it can load and logon (takes long too)
But my balance tak betul !!!
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