Didn’t even know they waived it. Thanks.

Up until Raya I was still transferring 4999.99 x 10. My protest over being charged to move my money.

I guess I’m not the only one. And end up that just creates more unnecessary load on their service. I’ve been using Rize since its early days. I can only say it does not inspire confidence and reliability. There were mission critical times when I couldn’t access my money and their CS response was to ignore my calls because they do not have a solution.

My personal experience and view is that they behave unlike any other bank in Malaysia, once promo over and no reason to stay, I won’t use them at all.

So think twice if you plan to put all your money in there as your sole bank account. I keep some at GX and it has proven far more reliable and predictable.

Dangerous answer.

Rize is a digital bank by Al Rajhi bank, a fully BNM licensed bank in Malaysia — and it enjoys all the feature a normal bank has, such as PIDM coverage.

It is a different license from the 5 digital bank license.

Think of digital bank license as B2 motor license. Normal bank license as B full motor license.

Both valid, but got different limitations.

Rize app is still shit. I hope the Al Laji app is better. The change of account number is quite bad for people who use it for salary account or business — damn mafan to update.

This post has been edited by Jason: Feb 27 2025, 03:44 PM

I did not know they auto reject Grab and foodpanda rider. Oh well, Rize don’t need to serve unbanked, their parent is super rich. But the whole exercise has been stupid… and the product sucks.

All banks also want to serve wealthy customers. lol. Malaysian banks all too kaya, nobody hungry for business.

and they claim digital banking. ini phone banking right. really if use rize as a bank account can die.. GX does it so well, does a facial rec to validate and straight process transfer. Pls la, I travel all over the world and nowadays eSIM for data only. I don't take phone calls and don't make calls. DIGITAL age, macam go back stone age in a bloody cave.

I've been using them since early days..and gradually the % drop.. anyhow I am moving everything away once take all benefits. can't wait to be done with this stupid bank.