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Banking MY Al-Rajhi - Digital Banking (fka Rize), Profit Rates up to 3.60%. Paid monthly

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Growtopia Jaw P
post Jun 21 2025, 12:35 AM

New Member
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Probation
16 posts

Joined: Jan 2021
QUOTE(muttonhead411 @ Jun 20 2025, 06:16 PM)
Well, guess what. They pushed an update today, and the app now stopped working for me entirely. Reinstall, restart, none of it works.

Called them, they can’t help me at all, cant transfer out some money for use, cant even close the damn account. No branches working late Friday, or on weekend

I’m stuck with no funds. Foolish of me to trust so much in a licensed FI
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Yup i also kena haizzz dont know what their devops team doing. Didnt test then simply release app to update meh??? No testing at all ah? Then now app totally cannot open. Keep crashing only. Been a day already also dont know to rollback the update. Can complain to bnm already if so bad like this. bangwall.gif bangwall.gif bangwall.gif
Growtopia Jaw P
post Jun 21 2025, 08:57 PM

New Member
*
Probation
16 posts

Joined: Jan 2021
Regarding bank statements from old Rize account, I've email alrajhi and asked them about it and it seems that alrajhi has added an option to view past statements in the latest version of the app. At least for me on iOS, after clicking the MY alrajhi app thousands of times, sometime lucky then the app will launch. This is so dumb. It's like you have to win a lottery just to access your own money bangwall.gif bangwall.gif bangwall.gif

Email response from alrajhi:
» Click to show Spoiler - click again to hide... «


How to access old Rize statements in the new MY alrajhi app:
» Click to show Spoiler - click again to hide... «


 

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