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 HP 1030 G3 Touchscreen no function), But Stylus PEN working

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Muusyc
post Apr 21 2024, 01:52 PM

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QUOTE(LEOCHENG @ Apr 15 2024, 09:00 AM)
Got this HP 1030 G3 - Core i7(8th GEN).
Problem is the TOUCSCREEN suddenly no functions but if i use stylus PEN is working.

I already try below:
1) Reformat install New Windows 10 and 11
2) Update/Download new driver.
3) Disable and Enable “HID-compliant touch screen” item under Human Interface Devices"
4) Configuring Pen and Touch Input
5) Open Device Manager, right-click the HID-compliant touch screen entry, and select Properties. In the Power Management tab, uncheck the box next to "Allow the computer to turn off this device to save power."

Had anyone had this problem before? I suspect is the hardware already.
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Still under warranty? Looks like very high chances are the hardware issue.
Muusyc
post Apr 22 2024, 10:35 PM

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Junior Member
354 posts

Joined: Oct 2021
QUOTE(LEOCHENG @ Apr 21 2024, 09:58 PM)
No more warranty
*
Then just open it up and check the cable. Clean the ribbon cable gold contact and reconnect it back, might fix the problem.

 

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