looking at the Puricare WD216AN Tankless Water Purifier - after the 2 years self careship, how do i get replacement parts after the 2nd year? say if i buy the unit outright.

thanks

Hi there, u can refer the attached brochures, both states they removes formaldehyde

1. So if u compare AS65 against Dyson air purifier equipped with Formaldehyde removal function, LG AS65 is actually cheaper, plus the LG is exclusively equipped with PM 1.0 sensor in Msia

2. Yes, delivery is FOC as well. Customers only pay the monthly rental or purchase price, installation, delivery, filters, warranty etc. are all FOC, also no processing/admin fee

3. At turbo setting, noise level is about 50db

4. Yes, can refer the brochures attached ya   

In short, LG strengths are the PM1.0 sensor and slightly cheaper machine price, but filter price is higher due to the additional pre-filter which the Dyson doesn't have

But i recommend our rental plan for cheaper price over the same no. of years and more years of warranty 

The Dyson also have a reputation of developing high-pitched noise after few yrs of usage

Ahh too bad no bro, can only get this special price when ordering both at the same time 

From Rm40/mth depending on which model and the contract length u choose oh

Yup, free installation/delivery etc., also no processing/registration fee, all u pay is the monthly rental or purchase price (in case of outright purchase)

No limit on the length of tubings, in my case my house used 10 feet of tubings 

Hi,
Sharing my usage on LG WD516 for past 2 years++

1. Hot water not working after just 2 months of usages
2. Water leaking from the unit
3. Hot water again not working (3rd time already)
4. LG care service is slow, faster is 2-3days to get them to come.
5. Spare part not available, have to wait. For my case 2 weeks to resolve.

Planning to terminate the rental once reach mandatory 3 years.
The product feature is good, but too many issue and slow service.

When is ur filter scheduled for replacement? As long as it is still before schedule then it's fine
Best is get ur agent to help, since he got paid commission when u purchase, he should service u 

It takes few months after the SMS... i received the SMS on May, and the thing arrived in July.

So.. be prepare for the slow service.

Dunno why but these 2 days i realised the fan inside my unit (wd518an) spinning quite noisy in idle mode.

Is it normal ? The humming sound just louder than usual.
It's like 1 hour later i after i last used, the sound still there.

This morning before going out also still humming noisily, hmm.

Throw away lo, no use edi, inside all dirt and mud liao

Can, FOC, but if too frequent LG might query in case some ppl abuse it for commercial use

Start delivery on 10 Jan, can check using the tracking no. to see the progress

Should get it by sms/whatsapp, give it a bit more time if ur dispense button light haven change to orange color

My delivery was expected to start on 8 Jan, but 16 Jan only i receive the tracking no.

Should get it by sms/whatsapp, give it a bit more time if ur dispense button light haven change to orange color

My delivery was expected to start on 8 Jan, but 16 Jan only i receive the tracking no.

After turning orange still got bout 10% capacity left

Try contact ur agent for help chasing LG

If u are using WD516, press and hold the cold water button for 3 sec to update the filter change schedule