Hi I am using WD516N since last December.

TLDR: My WD516N 40c water was not warm enough to be used to make baby formula milk which was the purpose of the machine to have the 40c option.

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I noticed that the 40c water is not really 40c, it feels like 1c-2c more than the normal room temperature water. I was unable to use it to make baby formula milk. Unlike SK Magic that I had before which is very accurate on the water temperature.

A technician was assigned to came to my house and diagnostic was carried out, the technician even brought back my water purifier back to his office for further troubleshooting as the on-site service was unable to figure out what was the issue.

I got a temporary machine (older model) during that few days, I found that the older model 40c water is really the temperature for making baby formula milk.

I wonder anyone else here having the same problem? I wonder if this is a machine defect?

Thanks for your reply.

They borrow me an older model when they carried my unit back to their office for further checking. The older model actually perform very well.
I wonder if mine is defective. I have a baby, so this inaccuracy of 40c water is totally unusable and annoying for my daily use.

The water temperature that straight out from the nozzle, I can feel that it’s nowhere near 40c, more like ambient temperature +1c to 2c something like that. You get what I mean.

I will contact my agent see if he could help me to do anything or not. Otherwise I’m not sure what can I do already.

This post has been edited by waikit1985: Apr 27 2025, 07:30 PM