QUOTE(Ken.B @ Feb 23 2024, 09:44 AM)
At the time of purchase, the seller promoted that the dock can simultaneously connect to 2 HDMI port, usb and one power delivery port of up to 60W. But it's not a branded USBC Dock. It's just my suspicion that the USB C dock could cause circuit / motherboard / hardware damage. But I couldn't find any info online. So it is possible for a bad connector to damage other hardware?
Seldom a Docking Station will cause hardware issues. Have you done a clean on the keyboard ?Also, laptop keyboard seldom have issues too. It might be some dust build-up or those nasty staplers stucked inside the keys. Do a clean-up first.
If problems persist, try use an external USB keyboard and whether the same keys have any issues or not.
If the laptop still under warranty, you might want to send in for RMA. If no then its time to get it replace.
Hope this helps...
Feb 23 2024, 04:46 PM

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