Welcome Guest ( Log In | Register )

Outline · [ Standard ] · Linear+

 Phone Under Warranty, ASUS

views
     
TSsiew14
post Feb 22 2024, 11:58 AM, updated 2y ago

Enthusiast
*****
Senior Member
845 posts

Joined: Jan 2006
Wana ask, whats the common SOP right now for repairing phone that is under warranty..

I m currently using ASUS rog phone, and recently found out that for Asus service center, i need to submit my phone to them for diagnosis/repair.

I m quite reluctant to submit my phone to them, cause as you all know, phone = wallet / identity already. Prefer repair on the spot or buka in front of me.

My alternative is to reset phone to factory setup, but then i need to do hell lots of backup, and look for alternative phone, quite troublesome actually. Thanks to technology, i m too relied to my phone already ( touch n go wallet, banking app etc. )

whats your thought on this...




hightechgadgets8
post Feb 22 2024, 12:29 PM

\(^o^)/
*******
Senior Member
6,020 posts

Joined: Sep 2011


SOP

backup your data, send in for SC check and rectify/replace parts

come back when SC calls to pickup phone
tvcat
post Feb 22 2024, 01:51 PM

Mr. Dumb Dumb
*******
Senior Member
2,929 posts

Joined: Nov 2004


No matter what you should backup before any repair, anything can happen during the work.
TSsiew14
post Feb 22 2024, 02:24 PM

Enthusiast
*****
Senior Member
845 posts

Joined: Jan 2006
QUOTE(hightechgadgets8 @ Feb 22 2024, 12:29 PM)
SOP

backup your data, send in for SC check and rectify/replace parts

come back when SC calls to pickup phone
*
QUOTE(tvcat @ Feb 22 2024, 01:51 PM)
No matter what you should backup before any repair, anything can happen during the work.
*
so how do you go around with your personal stuffs in the phone i.e. pictures, ewallet, etc. ? Will reset to factory settings?
hightechgadgets8
post Feb 22 2024, 03:42 PM

\(^o^)/
*******
Senior Member
6,020 posts

Joined: Sep 2011


QUOTE(siew14 @ Feb 22 2024, 02:24 PM)
so how do you go around with your personal stuffs in the phone i.e. pictures, ewallet, etc. ? Will reset to factory settings?
*
samsung phones have service mode, not sure for other phones

i'd buy a new phone right now, and resell the old 1 once i get it back

or another way would be buying a cheapo 2nd phone to use for the time being and resell it off later
tvcat
post Feb 22 2024, 04:53 PM

Mr. Dumb Dumb
*******
Senior Member
2,929 posts

Joined: Nov 2004


QUOTE(siew14 @ Feb 22 2024, 02:24 PM)
so how do you go around with your personal stuffs in the phone i.e. pictures, ewallet, etc. ? Will reset to factory settings?
*
Log out e-wallet. Some photo app have a secure folder feature. however e-wallet need a pin for transactio, and I don't think transaction history can be delete.

 

Change to:
| Lo-Fi Version
0.0190sec    0.59    5 queries    GZIP Disabled
Time is now: 20th December 2025 - 06:00 AM