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 Phone Under Warranty, ASUS

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TSsiew14
post Feb 22 2024, 11:58 AM, updated 2y ago

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Wana ask, whats the common SOP right now for repairing phone that is under warranty..

I m currently using ASUS rog phone, and recently found out that for Asus service center, i need to submit my phone to them for diagnosis/repair.

I m quite reluctant to submit my phone to them, cause as you all know, phone = wallet / identity already. Prefer repair on the spot or buka in front of me.

My alternative is to reset phone to factory setup, but then i need to do hell lots of backup, and look for alternative phone, quite troublesome actually. Thanks to technology, i m too relied to my phone already ( touch n go wallet, banking app etc. )

whats your thought on this...




TSsiew14
post Feb 22 2024, 02:24 PM

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QUOTE(hightechgadgets8 @ Feb 22 2024, 12:29 PM)
SOP

backup your data, send in for SC check and rectify/replace parts

come back when SC calls to pickup phone
*
QUOTE(tvcat @ Feb 22 2024, 01:51 PM)
No matter what you should backup before any repair, anything can happen during the work.
*
so how do you go around with your personal stuffs in the phone i.e. pictures, ewallet, etc. ? Will reset to factory settings?

 

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