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Banking AEON Bank Malaysia, Malaysia's First Digital Islamic Bank

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xkaizoku
post May 23 2024, 09:28 PM

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anyone having same issue when register? using iphone

Stuck at the taking IC picture step. Already take front back IC but nothing happen. Just ask me to take again and again. Called CS but the dude has no idea what he is doing.
xkaizoku
post May 23 2024, 10:09 PM

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QUOTE(jack2 @ May 23 2024, 10:06 PM)
how fast did you get approval?
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now register, approval need wait 5mins to 24 hours
xkaizoku
post May 23 2024, 10:23 PM

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QUOTE(ronnie @ May 23 2024, 10:14 PM)
Mine was approved after sending the last screen.... then straight to topup
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you also just registered?

I just checked, now still showing "Give us a sec! We're still working on it, you will be notified soon."
xkaizoku
post May 23 2024, 10:31 PM

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QUOTE(ronnie @ May 23 2024, 10:25 PM)
9:40PM is registered
9:42PM topup RM20 via FPX
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wa system unfair like that, or because the 4 digit I choose is hot number

still havent approved
xkaizoku
post May 24 2024, 11:42 AM

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QUOTE(Lancer07 @ May 24 2024, 11:18 AM)
The app UI seems lagging a bit, need to wait abit in logo page when open first time.
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app itself seems very heavy and slow

maybe overloaded coz everyone sign up or really bad in general
many things forced to accept because no X button or skip button

registered last night, still not yet approved
xkaizoku
post May 24 2024, 02:13 PM

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QUOTE(Arsyad1105 @ May 24 2024, 01:02 PM)
user posted image

8008 people 🫠
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it was 5815 last night
xkaizoku
post May 24 2024, 05:28 PM

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QUOTE(Arsyad1105 @ May 24 2024, 04:43 PM)
Good for you. Mine already 24 hours still waiting
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same still waiting, almost 24 hours already
xkaizoku
post May 24 2024, 11:55 PM

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QUOTE(wjleong15 @ May 24 2024, 10:59 PM)
Mine 7.15pm
This morning called told wait 24 hours sure get
8.20 called said internal verification on going
Asked me wait till tomorrow launching
I had very very bad impression over them now since they very early beta
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mine also exceed 24 hours already, very disappointing experience with them.

Registration to open savings account only also take so long. I registered for alliance savings, took few mins only from register to transfer money into account.
xkaizoku
post May 25 2024, 11:38 AM

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QUOTE(cclim2011 @ May 25 2024, 08:35 AM)
alliance charge rm0.50 for duitnow?
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not sure, I just created since there is cashback for new user. Still waiting for the cashback tho

QUOTE(wjleong15 @ May 25 2024, 10:34 AM)
Absolutely understand but don’t promise 24 hours during sign up
I fine with mbsb and rize both took me 2.5 working days each as they never promise how soon
But since aeonbank stated 10min - 24 hours they should work on it
And issue apology statement if they failed
Another irritating is not follow queue
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exactly, lying to customers shows their integrity. Cannot fulfil yet action action put 24 hrs confidently
xkaizoku
post May 25 2024, 11:51 AM

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QUOTE(jack2 @ May 25 2024, 11:45 AM)
send them email to ask

Ticket #000118xx has been created
Dear xxx

Thank you for reaching out to AEON Bank. Your support ticket #00011813 has been received and is currently in Submitted status. Our Customer Service Agent will be in touch to assist you within 1 calendar day. Please feel free to reply to this email if you have any additional information regarding your case.

we will see if they will reply within 1 calendar year.

They replied this
The CS did not read the content properly and asked me to wait 24 hours pass. I have mentioned my application has been more than 24 hours.
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The CS dont know anything one. That time I called regarding registration issue, give me stupid solution. I emailed them later on, also get nonsense.

Also, it was so noisy with many interfering background noise. I can hear VERY CLEARLY the person sitting next to him talking to another customer on the phone, that I can barely hear the CS guy myself. I ended the call as he was just wasting my time.
xkaizoku
post May 25 2024, 03:24 PM

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QUOTE(jack2 @ May 25 2024, 11:53 AM)
I'll just ignore them from now regardless the application status.

Ada or x ada pun x apa.

Japanese team kalah to Singapore team. LOL
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finally approved, received email notif after 36 hours.
xkaizoku
post May 25 2024, 03:42 PM

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QUOTE(jack2 @ May 25 2024, 03:31 PM)
Just got the email and pop up saying Welcome Onboard after 42 hours.

The physical card has RM12 annual fee and not waivable like GX?
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issuance fee for physical card rm12 waived (now promo), but annual fee rm8 i think need to pay. So seems to be better no need physical card.

This post has been edited by xkaizoku: May 25 2024, 03:42 PM
xkaizoku
post May 25 2024, 03:49 PM

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QUOTE(jack2 @ May 25 2024, 03:44 PM)
Thanks. Anyone can pin this info in the first page?

I do not have AEON point card. How to apply?
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are you talking about the AEON Member Plus Visa Card? I think can apply in Aeon Wallet App. Aeon Bank virtual card can be activated in the Aeon Bank app.

QUOTE(jack2 @ May 25 2024, 03:44 PM)
Weird, I can't transfer fund from other bank and it was rejected by saying for security reason, you need to wait 12 hours for first transaction.
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I transferred using duitnow, immediate transfer

This post has been edited by xkaizoku: May 25 2024, 03:49 PM
xkaizoku
post May 26 2024, 03:24 PM

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QUOTE(yungkit14 @ May 26 2024, 03:11 PM)
Yeah it's fine.. And quite standard I just cannot brain why the fingerprint it's a must. I mention is about the fingerprint not the selfie. The selfie to me is more than good
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yup, cant register if not using fingerprint. no option at all to skip...
xkaizoku
post May 26 2024, 10:44 PM

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QUOTE(cybpsych @ May 26 2024, 08:44 PM)
yes you can do without physical card la

some prefer physical card for physical payment mah. you can do ecom fully doesnt mean others behave the same  laugh.gif
yes i'm aware debit card is x3 points.
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If aeon bank supports apple pay in the future, we can just put the virtual card into Apple wallet right for paywave payments? Since the virtual card has all the needed details, can save on physical card annual fee.

This post has been edited by xkaizoku: May 26 2024, 10:44 PM
xkaizoku
post May 27 2024, 11:43 AM

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QUOTE(batman1172 @ May 27 2024, 11:04 AM)
Is this Aeon bank app ready to use? I read like got lots of people complaining buggy ?  Scared money hilang 😬
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different for everyone, some say smooth some say buggy
xkaizoku
post May 27 2024, 12:23 PM

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QUOTE(!@#$%^ @ May 27 2024, 12:12 PM)
shouldn't be an issue if u use apple or samsung flagship which is the gold standard
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dont think it matters what phone you use, this is software app optimization issue for respective OS
xkaizoku
post May 27 2024, 08:41 PM

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QUOTE(kasha @ May 27 2024, 07:10 PM)
received my membership has been extended to 2026 just now. and has been reflected at my aeon wallet.

now just waiting to see how much i will get after 31 May. Deposited 1K in savings pot, and 1k in savings account to see first.
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whats the diff tho? I thought both will get the same interest rate? even together 2k in savings acc
xkaizoku
post Sep 1 2024, 10:21 AM

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QUOTE(Cookie101 @ Sep 1 2024, 08:54 AM)
Does anybody else gotten interest payment less than what they were supposed to get…

Let’s say 50k for month for august… should be expecting 164.77?

But I only received 84.55…
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u put for whole month? did u move between pots

 

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