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Banking AEON Bank Malaysia, Malaysia's First Digital Islamic Bank
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vernon91
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May 25 2024, 11:05 AM
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Mine also not activated yet.
I have registered on Thursday afternoon.
I just called their customer hotline. Seems like clueless.
They checked and say my account already activated in their system and Ask me uninstall and reinstall the app which still the same
Say need to escalate internally to check
This post has been edited by vernon91: May 25 2024, 11:05 AM
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vernon91
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May 25 2024, 11:53 AM
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QUOTE(jack2 @ May 25 2024, 11:06 AM) did you get email notified or pop up from the app? I think they lied you. If it is approved, you should have received the email right? They just putar2 u Ya la. If activate app should sent email or notification I guess I will just continue to wait
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vernon91
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May 25 2024, 12:01 PM
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I just received the notifications that account activated.
Too much bullshit, lying to customer and overpromise.
Somemore need to contact customer support to get account activated for no reason
Really not having good experience.
Understandable if the volume of registeration is high but not treating us like this lor
This post has been edited by vernon91: May 25 2024, 12:02 PM
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