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Banking AEON Bank Malaysia, Malaysia's First Digital Islamic Bank
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armotec7OO P
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 Sep 4 2024, 12:25 PM
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New Member
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The transfer via account number take ages. Not sure duitnow via mobile number/IC number.
1st transfer: around 10am took about 1.5 mins (not really real time)
2nd transfer: around 11am took about 4 hours (received an sms and email stated: Unusual Activity Detected on Your Account -> call them to release the payment and must give reason what is the transfer purpose)
3rd transfer: transfer around 12pm (payment is submitted -> still waiting) while the same transfer made from gxbank already transferred instantly.
4th transfer: doubt to use this service
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armotec7OO P
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Sep 4 2024, 01:06 PM
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New Member
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QUOTE(Arsyad1105 @ Sep 4 2024, 12:33 PM) Are you transferring a big amount of money? Well, maximum daily limit can transfer 50k right. First 2 transactions not more than 50k. 3rd transfer < RM200 lol still pending... |
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armotec7OO P
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Sep 4 2024, 02:28 PM
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New Member
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QUOTE(Capt. Marble @ Sep 4 2024, 02:11 PM) Delaying of withdrawal even if it's a small amount to an already added as favorite account does not seem very proper for a bank. Sometimes we need the money urgently to pay for something. I hope they got a good explanation for this when being queried. Indeed! Payment still not going thru after 2.5 hours. Still couldn't figure out the favourite accounts. No option during new payment transfer also. Can't add from Favourites listing also. |
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armotec7OO P
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Sep 5 2024, 10:59 AM
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New Member
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QUOTE(Optizorb @ Sep 4 2024, 02:30 PM) you got call the CS and ask them to approve it? if got call CS should be resolved in next hour or so.. if didnt call CS then slowly wait also they might not call you I did call after 5.5 hours when the transfer still not going thru. They claimed that was system security check/validation to avoid fraud. Worst case is that the fund transfer was transferring to other own bank account also suspecting? It'll release within 24 hours as per their claimed. Isn't it is too slow and considering the "digital bank"? At the end, the payment went thru around 10pm which transferring mere RM200 took 10 hours! Will reconsider to keep the account. |
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armotec7OO P
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Sep 6 2024, 05:43 PM
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New Member
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QUOTE(cybpsych @ Sep 5 2024, 12:40 PM) expected to be more stringent due to nature of being a digital bank (non-physical presence), not a "zero policy bank" if your daily usage is more aligned to traditional banking, it'd be best to use them instead. Again another sms and email received about Unusual Activity Detected on Your Account on transferring fund. First payment gone thru right away but 2nd transfer, being blocked. I can say no more. Have to call them again this is really sickening. It seems that GXBank interest rate will be adjusted to 2%p.a. starting 1st Oct 2024. |
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armotec7OO P
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Sep 9 2024, 10:39 AM
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New Member
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QUOTE(cybpsych @ Sep 8 2024, 02:12 PM) coincidentally, after their 3.88% ended seems like they used this excuse to delay outgoing $$ First transfer/payment of the day will normally go thru without any issue regardless of the amount (50k might be taking a little while and not instant). Subsequent transfers will be a very much delayed and sometimes the system will prompt you on the unusual activity for some reason (too sensitive). This should not be the way of digital bank works. Withdrawn all and just keep the account active for now as the service is not par with other digital banks. |
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