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Banking AEON Bank Malaysia, Malaysia's First Digital Islamic Bank

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Medufsaid
post Jun 3 2024, 08:15 AM

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ycktech aeon withdrawal will charge you MEPS fee. cheaper to just send to GX bank, then withdraw using GX card (FOC)
Medufsaid
post Jun 3 2024, 09:04 PM

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aeon customer service really bad. can't transfer RM5 or RM15 out (there's only RM35 in the acct) and this is the type of advice given

user posted image
Medufsaid
post Jun 4 2024, 08:31 PM

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QUOTE(Medufsaid @ Jun 3 2024, 09:04 PM)
aeon customer service really bad. can't transfer RM5 or RM15 out (there's only RM35 in the acct) and this is the type of advice given
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23 hours after sending email no response, manage to make it work by deleting and reinstalling app
QUOTE(Lancer07 @ May 28 2024, 12:04 PM)
From the looks of it, it may take up to 2 days for the card transactions to reflect within the app, which is a similar experience to using traditional bank cards.
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just paid celcom internet bill online. not reflected in app yet
Medufsaid
post Jun 5 2024, 06:13 PM

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https://content.aeonbank.com.my/product_dis...bit_card_eg.pdf
  1. For transactions made in currencies other than Ringgit Malaysia, the following fees will be charged on the conversion:
    1. 1% transaction fee imposed by Visa on transacted value; and
    2. 1% service fee imposed by the Bank on transacted value.
    The transaction will be converted into Ringgit Malaysia based on the date of processing by Visa and the foreign exchange rate determined by Visa.
  2. Certain overseas ATMs, websites, or merchants offer Transactions via Dynamic Currency Conversion ("DCC"), allowing cardholders to convert their foreign currency transactions into Ringgit Malaysia. If DCC is selected, the cardholder will be charged a 1% transaction fee on the converted Ringgit Malaysia amount, representing fees imposed by Visa.
would Netflix/Hotstar D+ count as b?

This post has been edited by Medufsaid: Jun 5 2024, 06:14 PM
Medufsaid
post Jun 7 2024, 10:22 AM

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soonwai i paid celcom internet, no points yet. i chatted with customer service they say supposed to get
QUOTE(Medufsaid @ Jun 4 2024, 08:31 PM)
just paid celcom internet bill online. not reflected in app yet
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Medufsaid
post Jun 8 2024, 11:40 AM

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QUOTE(soonwai @ Jun 7 2024, 03:08 PM)
Testing out Aeon Bank customer support. In this case, it's for missing points for Unifi bill payment made on 3/6.

Chat #1: Ask me to contact customer.service@aeoncredit.com.my

Chat #2: Ask me to wait 1 more day.
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QUOTE(ericlaiys @ Jun 7 2024, 03:14 PM)
On App (same issue)
Case 1 - Investigating
Case 2 - Resolved
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ericlaiys you have Unifi missing pts issue, same as soonwai?
QUOTE(Medufsaid @ Jun 7 2024, 10:22 AM)
i paid celcom internet, no points yet. i chatted with customer service they say supposed to get
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i will email customer.service@aeoncredit.com.my to see if any response
Medufsaid
post Jun 9 2024, 08:46 PM

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QUOTE
Principal e-Cash Fund, the underlying fund for (touch and go) GO+ is now Shariah-compliant
i can't find if that means the entire tng ewallet ecosystem is shariah-compliant
Medufsaid
post Jun 10 2024, 10:05 AM

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QUOTE(Optizorb @ Jun 9 2024, 11:43 PM)
if take the card, then yearly have to pay them dy
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you still have to pay annual RM12 fee for Aeon points membership

user posted image
https://assets.aeonbank.com.my/AEON_Bank_La..._8130dbbf34.pdf
Medufsaid
post Jun 11 2024, 08:56 PM

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QUOTE(Medufsaid @ Jun 7 2024, 10:22 AM)
i paid celcom internet, no points yet. i chatted with customer service they say supposed to get
*
QUOTE(Medufsaid @ Jun 8 2024, 11:40 AM)
i will email customer.service@aeoncredit.com.my to see if any response
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no news from Aeon on missing points. i think we just cut our losses, and compile the lists of purchases where no points were received. my aeon points (from shell petrol) came in already
Medufsaid
post Jun 11 2024, 09:52 PM

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Jun 4th. so debatable if posting date is actually Jun 6th or 7th
QUOTE(Medufsaid @ Jun 4 2024, 08:31 PM)
just paid celcom internet bill online. not reflected in app yet
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Medufsaid
post Jun 13 2024, 08:38 AM

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benQue unclaimed monies after 7 years. Your next of kin can still claim back
Medufsaid
post Jun 14 2024, 11:50 AM

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kevyeoh i uninstalled the app and redownload. it works

hope it'll work for you
Medufsaid
post Jun 14 2024, 03:48 PM

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dummies each point is RM0.005. so 3 points is RM0.015 per RM1.00 spent
Medufsaid
post Jun 14 2024, 03:59 PM

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take note that a lot of purchases not eligible for cashbacks. check the tnc, or better still, make a small purchase first & wait for cashback to appear.

if it appears then good, you know that merchant is not excluded from cashbacks
Medufsaid
post Jun 15 2024, 01:39 PM

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QUOTE(red streak @ Jun 15 2024, 01:25 PM)
Wait you can preset with credit cards? How do you do that?  mega_shok.gif
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luckily nowadays we have social media


This post has been edited by Medufsaid: Jun 15 2024, 01:44 PM
Medufsaid
post Jun 17 2024, 10:33 AM

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some CC cashback only on weekends, sometimes emergency need to topup during weekdays.

so aeon will come in handy
Medufsaid
post Jun 17 2024, 06:09 PM

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really bad. cannot transfer money out at all

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Medufsaid
post Jun 17 2024, 06:16 PM

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Optizorb previously is biometrics issue. login screen fingerprint fail need to enter PIN, DuitNow out failed fingerprint of course cannot send out

now is Approve button grayed out. may have to reinstall app and try again
Medufsaid
post Jun 18 2024, 01:57 PM

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what i do is this, create a savings pot called "Actual Account Balance". put all my money in there, except for RM500 which will go into the main account.

every time once i made purchases, i'll withdraw out from savings pot put into the main acct

this way, if i want to know how much i have in my balances, i just look at my "Actual Account Balance", then mentally add RM500
Medufsaid
post Jun 18 2024, 02:03 PM

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Arsyad1105 when you make a purchase, you have a physical paper receipt or online receipt kan? you just tolak from your savings pot put into main account.

that way u know your main acct has RM500

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