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 BoostBank - By Axiata & RHB, Digital Bank of Malaysia

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ericlaiys
post Jun 24 2025, 02:16 PM

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use twice at GTMart and Speedmart. Both transaction no cashback today. Seem like quota for cashback finish?
ericlaiys
post Jun 25 2025, 05:53 PM

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QUOTE(petrofsky77 @ Jun 25 2025, 04:00 PM)
Can confirm got cashback for the 11% promo until 30th June 2025. Just that the cashback is not credited into your account on the same day, as long as the transaction status still shows "Processing". Bought a RM150 car part on Shopee and got RM10 cashback 2 days later.
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no more liao. yesterday my 2 transaction also did not get cashback. reported to CS but as usual no feedback. that why i already hate to use boost after few incidents

This post has been edited by ericlaiys: Jun 25 2025, 05:54 PM
ericlaiys
post Jun 26 2025, 02:20 PM

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QUOTE(petrofsky77 @ Jun 26 2025, 11:06 AM)
For me, I rather use BoostBank than GXBank becoz of two things :
1. Interest rate for savings jar/pocket way better than GX (3% vs 2%)
2. Ability to use Google Wallet Tap & Pay function on my phone (Bank Rimau now has this oso but Bank Rimau will not give you any daily interest).
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as expected from boost bank.
We’d like to inform you that the campaign’s cashback RM20.00 has officially reached its maximum limit as of 24th June 2025. As this is a month-long campaign with a fixed total cashback allocation of RM100,000, no further cashback redemptions can be made beyond this point.

1. yes interest is higher than gxbank but lower than aeon bank. in term of stability, gxbank and aeon is better.
2. think credit card better benefit than google wallet.
ericlaiys
post Jul 7 2025, 09:10 PM

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QUOTE(poooky @ Jul 7 2025, 07:54 PM)
Anyone successfully cancelled their boost card? Just email  support team and request to cancel? Confirm after cancel no more annual fee?
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+1. When we ask to cancel card, will they cancel the virtual card as well?
ericlaiys
post Jul 8 2025, 01:55 PM

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i just sent a request to terminate. They ask me to do instead
Regarding the termination of your Boost Bank Debit Card, our records indicate that the card has already been activated. To deactivate your Debit Card, you may follow the steps below via the Boost Bank app:

1. Go to the Home page and click on the “Cards” tab.
2. Click the “Manage” button and enter your 6-digit PIN.
3. Select “Block Card” and choose “My Card is Damaged.”
4. Proceed with the “Block Card” option.
We hope this clarifies your concern, and please do not hesitate to reach out if you need further assistance.

[another update from boost bank]
Dear Valued Customer,

Thank you for reaching out to Boost Bank Customer Support!

Regarding the termination of your Boost Bank Debit Card, annual fee will be waived for first year. Replacement card only take place after application submitted in Boost Bank apps.

We hope this clarifies your concern, and please do not hesitate to reach out if you need further assistance.

This is how u should terminate the debit card. so weird process

This post has been edited by ericlaiys: Jul 8 2025, 03:53 PM
ericlaiys
post Jul 9 2025, 07:38 PM

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QUOTE(mamamia @ Jul 9 2025, 06:25 PM)
so, block card already they still can charge annual fee?
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i have no idea. that is how they terminate the card. sound so stupid process
ericlaiys
post Jul 9 2025, 10:49 PM

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QUOTE(poooky @ Jul 9 2025, 08:05 PM)
Seems like they avoid answering the question because of true then no more RM8 annual fee. Basically they don't want people to cancel the card. Looks like the only way is to close the account entirely.
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Yes. that is the only way. it like a trap, force you to take the debit card. either you use or not and pay fees
i already had few bad experience on vague promo to force people & fall into their trap.

This post has been edited by ericlaiys: Jul 9 2025, 10:49 PM
ericlaiys
post Jul 11 2025, 10:55 AM

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QUOTE(mamamia @ Jul 11 2025, 10:01 AM)
i just notice the fine print under the Block Card > Permanently cease card, but meaning they will give replacement card automatically or we need to request it? if no request mean already cancel card?
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need to request.
no idea - does it count cancel
why dont u ask CS and share if same outcome

This post has been edited by ericlaiys: Jul 11 2025, 10:56 AM
ericlaiys
post Jul 11 2025, 12:05 PM

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QUOTE(Barricade @ Jul 11 2025, 11:39 AM)
U need to manually request. I just blocked my card and it's deleted from the app. Just don't request again
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i also manual request. they asked to block card.

[Update]
Just tested. card remove. Now card - "Apply card"

This post has been edited by ericlaiys: Jul 11 2025, 12:10 PM
ericlaiys
post Jul 12 2025, 12:56 PM

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QUOTE(mamamia @ Jul 12 2025, 11:19 AM)
Further clarification from boost
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no benefit the virtual card. besides, how to create virtual card. scared later - another physical card
ericlaiys
post Jul 29 2025, 04:39 PM

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QUOTE(chukahae @ Jul 29 2025, 03:53 PM)
user posted image

Anyone know how to solve this error? Got this error even though did not login from different device or reinstall app
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some one steal your id and login to other devices. please call cs asap before any money lost
ericlaiys
post Aug 1 2025, 09:57 AM

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haiz, early in the morning want to withdraw. but all Jar has automatically withdraw itself to main account..Total 10 jar (except special jar)

This post has been edited by ericlaiys: Aug 1 2025, 10:09 AM
ericlaiys
post Aug 1 2025, 10:13 AM

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QUOTE(skymade @ Aug 1 2025, 10:11 AM)
I have the same issue but it only happened in 1 of the jar to main account..... scary!
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exactly...how can the system do this by itself
ericlaiys
post Aug 1 2025, 02:58 PM

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QUOTE(jas029 @ Aug 1 2025, 02:55 PM)
experienced same issue..

saving jar auto closed (only has one saving jar created) and fund transferred to main account.. no reason whatsoever

what's happening? until now no news or notification?
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some people try to deposit and put into jar but cannot already. Look like major outage or dunno what system trigger everyone jar to close itself and auto move to main. I'm scared so i transfer money out. Action automatically on jar should not happened. some more it is normal jar which not like special jar & auto closed when campaign end.

Lost confident another blow

This post has been edited by ericlaiys: Aug 1 2025, 02:59 PM
ericlaiys
post Aug 1 2025, 07:24 PM

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QUOTE(guy3288 @ Aug 1 2025, 06:48 PM)
Not a major problem i think,
all my accounts ok
just deposited some money
earn overnight interest
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saving jar, not special jar
ericlaiys
post Aug 2 2025, 12:57 AM

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they sent email informing jar issue. i just checked, all normal jar are back with zero balance. Even no money lost, but i lost confidence on using the bank. few reason:
1. unclear and misleading promotion on special jar
2. All jar missing and move money to main jar.
3. not much benefit when use their digital bank and ewallet. Compare to aeon bank and gxbank,

This post has been edited by ericlaiys: Aug 2 2025, 12:57 AM
ericlaiys
post Aug 20 2025, 02:44 PM

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QUOTE(lowkelvin @ Aug 20 2025, 02:29 PM)
https://www.facebook.com/myboostbank/posts/...fncJhps5jzuWRKl

How to get this 3.3% Merdeka offer? I dont see any new jar
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only new subscribers? boost always do that, dont bother to follow
ericlaiys
post Aug 20 2025, 03:26 PM

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QUOTE(lowkelvin @ Aug 20 2025, 03:07 PM)
user posted image
Their website mentioned for all user
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may be u read the TNC & update us the status. i already been cheated twice - Zus jar and tnb jar. (this 2 website also say all users)
rather move to ryt bank

This post has been edited by ericlaiys: Aug 20 2025, 03:27 PM
ericlaiys
post Aug 27 2025, 06:29 PM

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QUOTE(Wolgie @ Aug 27 2025, 05:57 PM)
i got ZUs Jar, but donno how, i though all ppl got
I got no TNB jar  confused.gif
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no. only new member sign up got and use boost card to pay zus -monthly
ericlaiys
post Sep 1 2025, 09:32 PM

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QUOTE(rocketm @ Sep 1 2025, 05:44 PM)
Any benefits of keeping Boost Bank debit card?
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no. terminated already to avoid charge rm8. quite useless this card. no benefit for me

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