I was thinking to do the exact same thing. Am on Maxis postpaid98 + shareline too.
Looks bloody trouble some.
[SOLVED] Switch Maxis Postpaid to Hotlink Postpaid
|
|
 Jan 14 2024, 02:03 PM
Return to original view | IPv6 | Post
#1
|
 
Senior Member
2,215 posts Joined: Oct 2010 
|
|
Quote|
|
Jan 14 2024, 09:13 PM
Return to original view | IPv6 | Post
#2
|
|
Senior Member
2,215 posts Joined: Oct 2010
|
QUOTE(contestchris @ Jan 14 2024, 04:35 PM) I just called them today. I too have Postpaid 98 + Share 48 plan (no contract). I visited Maxis center at sunway pyramid just now and enquired about this package downgrade. Was also informed that the route would be from conventional Postpaid -> Hotlink Prepaid for 1 mth -> Hotlink Pospaid thereafter. It seems not possible to go direct and bypass the 1-mth Prepaid phase. 1st time - CS says need to switch to Hotlink prepaid for one month 2nd time - I told CS if it's so troublesome (Maxis Postpaid > Hotlink Prepaid > Hotlink Postpaid), I might as well go to CelcomDigi as they have cheaper plan promos. (Note: This is a bluff tactic I read from others online). Suddenly, the CS agent says that actually, we can do a direct switch from Maxis Postpaid > Hotlink Postpaid. However they will need the retention team to do it for us. He says they work Monday to Friday and will call tomorrow. According to him, the switch should be possible to be done instantly over the phone. Within 2 mins of ending the call, I received SMS with a case number. Lets see how it goes tomorrow.  |
|
|
Apr 4 2024, 07:33 AM
Return to original view | Post
#3
|
|
Senior Member
2,215 posts Joined: Oct 2010
|
Dealing with them is a PITA.
Took me some time to switch from Postpaid 98 to hotlink postpaid 30 |
| Change to: |  0.0138sec
 0.40
 6 queries
 GZIP Disabled
Time is now: 15th December 2025 - 03:32 PM |
All Rights Reserved © 2002- 2025 Vijandren Ramadass (~unite against racism~)
Powered by Invision Power Board © 2025 IPS, Inc.