too many misinformation and incomplete information.

early last year did this. (if they didn't change SOP, then this is it) two options:

1. maintain same SIM card as maxis - change to rm60/month hotlink postpaid package, use a month then call 123 to downgrade to lower package of choice for all numbers

2. new SIM card from hotlink - you have to fill up online form and await at the service for each numbers. your maxis numbers will die temporarily and it takes about 30min to 1 hours to transfer to the new hotlink SIM to be activated but you immediately start with the package you want.

whichever option, you HAVE to go to a service site to make the request with all mobile number parties and their Identification Card.
important info:
A. you need to clear your current remaining bill
B. make sure you clear or backup all data info if you go with new SIM, deactivated SIM can still access data stored
C. they will not automatically transfer your maxis deposit to hotlink account or refund to you. after your first billing from hotlink, then call 123 to close the maxis account and get the refund.

This post has been edited by ebackbone: Jan 14 2024, 01:27 PM