I am using the old unifi 800mbps package. The upload speed is slow like tortise at max 200mbps


When unifi introduce 2gbps. I was hyped but it is a 1 + 1 Aggregated offering.


So my question is whether maxis 2gbps is really 2gbps download speed on a single port ?


How about the router that comes with it. What model is it ?

your equipment bandwidth max also 1Gbps, another 1Gbps will be wasted LOL unless all your equipment uses 10G connection then diff setori

I believe it comes with a Skyworth 2.5Gbps modem and a KaonMedia 2.5Gbps router

But you should check with the Maxis Fiber thread

Also maybe expect more like ~1.8Gbps ish

been trying to upgrade for a month but my case keeps getting closed with no feedback from maxis

Same problem with me


They keep saying is my unifi problem. But already 8 years and contract long ended but they keep delay
No valid reason why

Lol 200 Mbps is not slow for upload. I was in Canada and my upload speed there was 10 Mbps with 350 Mbps download.

Western countries always have slow upload

Even gigabit download very few have symmetrical upload

I had cable internet, DOCSIS doesn't tend to have symmetrical speeds. I also had the option of a FTTH provider there and they have symmetrical speeds (1 Gig up/down).

Any update on this? Anyone on the 2gbps plan ? Can we see your equipment and Speedtest too?

waste of money to go for 2Gbps plan seriously. typically end users can never utilise the speed.

Waste of money.

I am using time fibre and I get 500Mbps symmetric speed upload and download.

My family subscribed Maxis 2Gps....With it own WIFI 6E router and by using my mobile phone, I can get around 16XX mbps download speed and 1000 mbps upload speed

This post has been edited by waihung82: Mar 8 2024, 07:51 PM

Okay today finally completed installation after 3 times visit

first time , very professional and well mannered. Greeted me like VIP and told me ONU is old and outdated must be replaced

After a month no update and i complain to agent

Second visit , TM came but he replaced lousy router using fiberhome which is pointless because it doesnt support 2gbps

Third visit which is today
Finally completed

Speed is not as advertised though. Upload speed barely 600mbps


The router's wifi band steering is also quite lousy =(



This post has been edited by Eternalgl0ry: Mar 17 2024, 07:41 PM

Upload speed, I managed to get up to 9xx mbps usually.

While download speed and by using WIFI, max is 16xx - 17xx mbps.

Wait me get my 2.5gb connector and test again with LAN.

This post has been edited by waihung82: Mar 17 2024, 09:51 PM

Just a update

Looks like Web Browsers are not suitable for accurate speed test
I used a speedtest but in desktop version

It is much stable and better accuracy

Hi bro. Kind request. Is it possible for you to share the image of the ONU (modem) and router here? Thanks man.

What is the setup?

Hi bro. Thanks for replying. Can you snap a shot of the 2Gbps setup by maxis? Just wanna see how their 2Gbps router looks like.

here is mine. hope it helps.

This is Unifi or Maxis own infra?

unifi infra

it's probably
http://www.kaonbroadband.com/product/retri...epeater&lang=en

and I couldnt find the skyworth ont on skyworth's site but I can find it rebranded by a local company as
https://www.nanominds.cc/lyra-gn630e.html

I prefer a setup like this for 2Gbps plan rather than forcing customer to take the rubbish ONR provided by D-Link from Unifi.

yes i saw this alphabet capital company name as the skyworth distributor on linkedin

yes using this setup i can change the router anytime to anyone that has a 2.5g wan port.

only downside is not so straightforward to get voip working.

bruh, i am on the gigabit plan and tm also came and replaced my old nokia with useless fibrehome lmaooo

10 times i called them back to come and say this is wrong router, doesnt even support gigabit because of overhead bla bla

until now getting around 890 only, should have just stay on the 800mbps free upgrade i got

Okay just a little update after using a month +

Honestly the speed is crazy fast. Well for downloading things is great and upload speed for sure a upgrade for me from 200mbps

But so far i dislike that the stability of the connection for gaming and connecting to websites outside Malaysia. I have to use cloudflare dns to connect some places which i able to access easily with unifi 800mbps

The router is pure garbage and the mesh wifi is even worse. Router connections for 5Ghz is terrible at max around 600mbps only even just beside

2.4 GHz is by far the worse connection i ever connect. Barely 100mbps.... not even 20mbps once you get away from it

So i decide to ask maxis to install the mesh. The mesh is even worse
Download maximum only 300mbps 5ghz band on the other room just 2 meters away. 2.4ghz..... barely 20mbps.... my mobile 1 bar 4G connection also even faster
Everyday i have to turn off and on some of the mesh wifi devices
Because they do not have internet connection though the lights are all shown perfectly ok and wifi signal is strong

Stupid mesh wifi give me more headaches than my wireless AC wifi extender from tplink and even SLOWER TOO

Even though its RM29 monthly. I suggest DO NOT GET IT . Just replace a REAL " WIFI 6E " or WIFI 7 router
My friend is using the tplink BE85 which works like a charm but i thinking to buy it after the mesh wifi contract ends


Sometimes even connecting to local websites/servers take few seconds to load. Even going to google website as well



Also the router only lets you do basic noob settings. Do not even bother to do some settings on it
The wifi steering is also pure garbage.... Yes by default wifi steering will automatically connect you to the better band but this router forever only connect you on 2.4ghz unless you get seriously close to it

I am thinking to replace it but i do not know what information do i need from maxis in order to connect using third party router

This post has been edited by Eternalgl0ry: May 5 2024, 08:56 PM

yeah get your own 2.5gbps ready router from tplink or asus for a better experience, at least they provide a 2.5Gbps modem unlike TM

for advanced settings on the Kaon, please try

Username: MaxARSysOpr
Password: !!bestHOME!!XXXX
XXXX is last 4 of serial

as for information, you just need PPPoE username and password
then tplink or asus has preset profiles, just select the maxis fiber profile during setup

this is my speedtest on 5ghz wifi, not too bad





this is 6ghz wifi





This post has been edited by paultantk: May 7 2024, 01:46 AM

this is the performance of the router when connected to it from 1 floor above on 5ghz. i havent setup any mesh yet.