QUOTE(Gidden91 @ Jan 19 2024, 02:51 PM)
When I choose mentioned apple iPad WiFi 16gb which have trade in value of RM10, it pop out "The device you are trading in is more valuable than the phone you are buying. Unfortunately we cannot credit you the excess value, so please remove the trade in device, or change the device you are purchasing", any advice?
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QUOTE(daredevil_76 @ Jan 19 2024, 06:21 PM)
Anyone know why I am getting this ?
Firstly - I am trying to trade in a Samsung A7 tablet . Initially it says it's accepted (valid serial number etc) then after I apply trade in - in the pre-checkout page it does NOT get reflected.
Then when I manually ADD the trade in - I go through the same process again - and this time it's valid again but it hits this error .
Can someone pls advise
Thx
Seems like Samsung has stop accepting trade in device without a SimCard (e.g. tablet, watch). But you can still input with your current smartphone's IMEI to get the trade in bonus.
QUOTE(Fawkes @ Jan 19 2024, 11:51 PM)
Galaxy Buds 2 Pro not available on EPP site?
I have no access to EPP site but you can try to add it by going into Galaxy Buds section.
QUOTE(sben525 @ Jan 20 2024, 01:23 PM)
any samsung app can check the order status?
everything i need use browser login with account and password
No need to login. Just go to top right corner where you need to login and click Order. Then just put in Order No. and associated email.
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QUOTE(epsonstylux @ Jan 20 2024, 01:30 PM)
Guys want to ask. Those who trade in, and arrange a pickup, how will they check the phone to determine the final price?
Got an email to schedule the trade in, rider pickup, but I dont know how will they check. Because I dont want to trade in if they lowball their offer.
They will arrange a meetup to pick up the device from you. When you guys meet he will inspect the device in front of you and offer a final trade in price. Then you can decide whether to accept the offer or denied it.