Ur case is under change name to "next of kin" lar, u need to tick this option when submitting to TNB.... alsou will need to provide the death cert etc..... did u really apply it urself ahh?

If ur case is renting to tenant, then u tick that option in the form, then need to provide rental agreement, etc.....

If ur a new owner, then tick that option in the form, then provide S&P agreement etc....

Mine application got .... "demised and name transfer"..... need to provide death cert. I did it in TNB branch, Jln Timur, PJ.
Closing acc and Open acc is generic ..... need to explain ur situation to TNB lar...