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 /k/ i tell you phone story, they hiding the problem??

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TSxtreme~~
post Dec 28 2023, 09:29 PM, updated 2y ago

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recently my oppo reno 6 pro have screen problem, i proceed to share my experience on one of the chinese oppo users group in fb (oppo 吹水站)
oppo 吹水站

wanted to share my experience and find a cheaper and reliable way to fix the screen.

first time i tried to post, the admin rejected my post saying i should contact oppo care online chat first before posting. so i did, was advised to go oppo pavillion bukit jalil and so i went.

and duh, the technician check and found my phone in good condition but since my warranty is over, i have to fork out RM800 to repair the screen defect (expected reply since i already went to oppo ioi city mall before this, but hey i thought the admin of fb group know something i don't)

so tried to post in the group again. again, my motive was to share my crappy experience with the screen and to find somewhere to repair the phone. this time my post was approved… and removed within 1 hour. i tried editing and posting again and still, removed.

the group i think is by technave (with 64k members) , oh well, might as well rename to oppo ads group if members cant share anything bad about their oppo phone. i seen post about defective screen in the group from time to time, but most will get removed later.

my phone screen now, anyone can recommend trustworthy repair shop?
Attached Image


below is what i tried posting, translated to english by Ai.
» Click to show Spoiler - click again to hide... «


This post has been edited by xtreme~~: Dec 28 2023, 09:34 PM
kang6421
post Dec 28 2023, 09:35 PM

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i dunno about oppo, but my friend vivo x70 pro same issue display green line

but vivo very good free replace display include workmanship (the phone no more warranty)
TSxtreme~~
post Dec 28 2023, 09:39 PM

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QUOTE(kang6421 @ Dec 28 2023, 09:35 PM)
i dunno about oppo, but my friend vivo x70 pro same issue display green line

but vivo very good free replace display include workmanship (the phone no more warranty)
*
yes, i heard vivo give 1 time free replacement for defect like this, even after warranty period. but not oppo apparently. my phone was in great condition, yet still asked to pay to fix an apparent screen defect.
WaCKy-Angel
post Dec 28 2023, 09:52 PM

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U got 2 choices.

1. Viral it and compare with vivo or samsung hopefully viral enough then oppo will give a shit offer u free replacement.

2. Shaddap and ownself fork out money replacement or better yet buy vivo?

The thing is this defect is hard to determine whether manufacture fault or user caused (phone drop or sit on).
Unless many ppl starts to complaint same issue then only manufacturer care to absorb cost for replacement.
TSxtreme~~
post Dec 28 2023, 10:01 PM

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QUOTE(WaCKy-Angel @ Dec 28 2023, 09:52 PM)
U got 2 choices.

1. Viral it and compare with vivo or samsung hopefully viral enough then oppo will give a shit offer u free replacement.

2. Shaddap and ownself fork out money replacement or better yet buy vivo?

The thing is this defect is hard to determine whether manufacture fault or user caused (phone drop or sit on).
Unless many ppl starts to complaint same issue then only manufacturer care to absorb cost for replacement.
*
i wanted to fork out money to repair, but not RM800 that oppo trying to charge me. my initial reason to post is to share my experience and find cheaper repair shop.

no more oppo and it's sister company loh, once bitten twice shy.

you know any good phone repair shop around klang valley?

This post has been edited by xtreme~~: Dec 28 2023, 10:02 PM
countingcrows
post Dec 28 2023, 10:03 PM

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QUOTE(WaCKy-Angel @ Dec 28 2023, 09:52 PM)

Unless many ppl starts to complaint same issue then only manufacturer care to absorb cost for replacement.
*
And that is why his post got deleted.

So it doesn't look like its a widespread issue.

WaCKy-Angel
post Dec 28 2023, 10:09 PM

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QUOTE(xtreme~~ @ Dec 28 2023, 10:01 PM)
i wanted to fork out money to repair, but not RM800 that oppo trying to charge me. my initial reason to post is to share my experience and find cheaper repair shop.

no more oppo and it's sister company loh, once bitten twice shy.

you know any good phone repair shop around klang valley?
*
All shops also abang adik only...
I only go 1 shop at NSK Kuchai Lama. Shop located at lower ground (not 1st floor shops) just outside electrical shop.
Shop name AD Mobile Solution look for Ah Ming

Price wise i can say wont scam u but if u want cheaper ownself buy parts bring just pay for service.
I brought my phone for batt replacement (battery kembang) the phone already 2 parts (and i ownself bought battery) liao ask other shops ask price like RM100 when go this shop charge RM20

This post has been edited by WaCKy-Angel: Dec 28 2023, 10:11 PM
TSxtreme~~
post Dec 28 2023, 10:11 PM

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QUOTE(WaCKy-Angel @ Dec 28 2023, 10:09 PM)
All shops also abang adik only...
I only got 1 shop at NSK Kuchai Lama. Shop located at lower ground (not 1st floor shops) just outside electrical shop.
Shop name AD Mobile Solution look for Ah Ming

Price wise i can say wont scam u but if u want cheaper ownself buy parts bring just pay for service.
*
alright! thanks, found their phone number online, will call first to ask for price.
WaCKy-Angel
post Dec 28 2023, 10:14 PM

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QUOTE(countingcrows @ Dec 28 2023, 10:03 PM)
And that is why his post got deleted.

So it doesn't look like its a widespread issue.
*
But that group is fan base not official oppo group. Why the admins want to hide it?
Unless they oppo-oppo customer? Get it get it oppo-oppo customer? Sorry abit cold joke
netflix2019
post Dec 28 2023, 10:27 PM

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Got check the lcd screen itself cost how much if order online?

I also kena quoted rm800 to fix my old note8 cracked screen. Eventho so old liao. I go find the parts thinking to replace myself. Cheapest also rm400 just for the parts.
TSxtreme~~
post Dec 28 2023, 10:30 PM

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QUOTE(WaCKy-Angel @ Dec 28 2023, 10:14 PM)
But that group is fan base not official oppo group. Why the admins want to hide it?
Unless they oppo-oppo customer? Get it get it oppo-oppo customer? Sorry abit cold joke
*
beats me, the only feedback when they decline my post is ask me to contact oppo care before posting (which i did).

maybe since the group is started by technave, which is one of the big tech media news site in malaysia, maybe they don't want group users to post too much bad stuff? bad publicity later oppo angry maybe?

oppo launching new Reno series phone soon you know. and mine is also a reno series phone, maybe bad timing to post problem about reno phone? I Dunno also.
TSxtreme~~
post Dec 28 2023, 10:31 PM

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QUOTE(netflix2019 @ Dec 28 2023, 10:27 PM)
Got check the lcd screen itself cost how much if order online?

I also kena quoted rm800 to fix my old note8 cracked screen. Eventho so old liao. I go find the parts thinking to replace myself. Cheapest also rm400 just for the parts.
*
i found RM200 - 400 in shopee 😁 did you replace it in the end?
WaCKy-Angel
post Dec 28 2023, 10:33 PM

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QUOTE(netflix2019 @ Dec 28 2023, 10:27 PM)
Got check the lcd screen itself cost how much if order online?

I also kena quoted rm800 to fix my old note8 cracked screen. Eventho so old liao. I go find the parts thinking to replace myself. Cheapest also rm400 just for the parts.
*
Manufacturer price is liddat one looo

For samseng i think newer models they will change screen + battery attached hence on the higher price.
Outside shop just change screen.

I wamted to change my Note 9 screen too but same thing lah RM800 also if samseng
But outside shop also not cheap maybe like less 20% price. Parts expensive they say
TSxtreme~~
post Dec 28 2023, 10:40 PM

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QUOTE(WaCKy-Angel @ Dec 28 2023, 10:33 PM)
Manufacturer price is liddat one looo

For samseng i think newer models they will change screen + battery attached hence on the higher price.
Outside shop just change screen.

I wamted to change my Note 9 screen too but same thing lah RM800 also if samseng
But outside shop also not cheap maybe like less 20% price. Parts expensive they say
*
hmm, i think curved oled display not durable, from what i see online many of these phone with green lines is curved on the side.
countingcrows
post Dec 28 2023, 10:41 PM

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QUOTE(WaCKy-Angel @ Dec 28 2023, 10:14 PM)
But that group is fan base not official oppo group. Why the admins want to hide it?
Unless they oppo-oppo customer? Get it get it oppo-oppo customer? Sorry abit cold joke
*
With 64K members.
I mean if I were Oppo management, I would have some from Marketing/Social Media monitoring or even moderating it. 😁
Angry Clerk
post Dec 28 2023, 10:43 PM

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Technave operated phone group all like that one lah

Same as automachi operated car groups. All just their money making machine
terradrive
post Dec 28 2023, 10:49 PM

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shopee around rm300 for the display only. seems more expensive because of the curved display. I also don't like the curved nature of my reno 4 pro
TSxtreme~~
post Dec 28 2023, 10:53 PM

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QUOTE(terradrive @ Dec 28 2023, 10:49 PM)
shopee around rm300 for the display only. seems more expensive because of the curved display. I also don't like the curved nature of my reno 4 pro
*
yeah, next phone not gonna buy one with curved display.
WaCKy-Angel
post Dec 28 2023, 10:53 PM

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QUOTE(countingcrows @ Dec 28 2023, 10:41 PM)
With 64K members.
I mean if I were Oppo management, I would have some from Marketing/Social Media monitoring or even moderating it. 😁
*
Viral it
TSxtreme~~
post Dec 28 2023, 10:57 PM

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QUOTE(WaCKy-Angel @ Dec 28 2023, 10:53 PM)
Viral it
*
nah, just wanted to share here, if someone wanted to buy phone, search online and found this thread, hope my experience will make a difference when they make decision. I'm too old to deal with this viral stuff.

their fb group their rules mah.

This post has been edited by xtreme~~: Dec 28 2023, 10:58 PM

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