QUOTE(MakNok @ Dec 23 2016, 09:12 AM)
how you make your request to MNP?
in my case,
i walk in to Digi Store...make request and pass my IC...then fill in request using their phone tablet and sign on it.
Given New DIgi Sim and wait.
Was told to standby to receive "port out" request sms from the SIM which i going to port out.
when receive the sms....reply "YES" asap....then about a hour..
Telco Donor will say "thanks for staying with us...etc
then few mins later.
Digi will say registration in progress...
and mins later..Say successful...can switch SIM

I did it the same way as you. Only my number was under my wife's name so the digi staff said he will change the sim to prepaid first then change to 0 commit after change to my name. in my case,
i walk in to Digi Store...make request and pass my IC...then fill in request using their phone tablet and sign on it.
Given New DIgi Sim and wait.
Was told to standby to receive "port out" request sms from the SIM which i going to port out.
when receive the sms....reply "YES" asap....then about a hour..
Telco Donor will say "thanks for staying with us...etc
then few mins later.
Digi will say registration in progress...
and mins later..Say successful...can switch SIM
Today receive sms from digi said rejected because the principal line need to convert first. As in supplemental line.
But how come first 38 becomes supplemental line? As I know first 38 must be principal
Dec 23 2016, 12:38 PM

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