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Shopee shipping issue, the selected shipping option cannot be..
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ListenToTheWind
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Dec 12 2023, 02:18 PM
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The issue is because the items you order volumetric / weight exceed the weight can be handled by the shipping channel.
If you're placing large amount of quantity, try reducing the total number of unit.
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ListenToTheWind
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Dec 12 2023, 04:02 PM
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QUOTE(cycheah @ Dec 12 2023, 03:45 PM) » Click to show Spoiler - click again to hide... « tried... still can't. but solved as below really shitpee. have to divide the purchase into 2 batch, while voucher can only use 1 time . however i had an experience, 1 address can't be post, i change to my office address, viola, can already i had another seller had some rare stuff i'm looking. have good rating, but when place order, "the weight/size may have exceeded the courier's limit." issue but it's only 1 item... how to exceed le? msg seller, see him online but no reply... really kns 1.  This is how the product setting page from a Shopee seller POV. As you can see, there any few type of shipping channels to choose from. Each of the shipping channel got different maximum weight limit and different area coverage. For example, if a seller only turn on "Seller's Own Fleet (East Malaysia)" and turn off the rest of the channel, maybe due to they are they are selling bulky item and only wish to fulfill order with their own transportation. And your destination address is within Peninsular Malaysia, then you will be seeing a similar error message as well. So, it's either due to the total weight exceed the maximum weight allow by the shipping channel or the destination is not within the available's channel's coverage.
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