this is very true lol, they expanded too quickly here, now they are selling their franchise cheaply so any donkey also can open 1 mixue store now, and become very chaotic now because they cant control all the franchisees because too many of them lol, havent sort out the operations SOP, logistics etc but open so many stores all over malaysia

regarding worker issue, this is also a very serious issue they are facing, as they are selling their products cheaply, hence they are going after volume sales, so a flood of orders throughout the day will be expected, but most stores only hire 2 or 3 staffs to man the whole store and also only paying minimum wage, nobody will want to work with minimum wage and handling thousands of orders a day lol, either the store hire more staffs or increase the salary to match the workload the worker is facing everyday, or else ppl will just rather work elsewhere that is not as hectic
i have even seen one of the franchisee himself go work in his own store manning the counter because one of the staff suddenly quit and the other apply MC, and he is complaining he cant find worker and how long more he have to man the counter himself

Good luck

lol, i went to the one in starling mall, half of their items OOS lol, the staff just sit down thr do nothing also

and i seen their customer crowd getting lesser and lesser, it used to be alot of ppl