Digi rejected port out(Please help)
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 Dec 19 2023, 12:02 PM
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#1
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Senior Member
1,682 posts Joined: Jan 2007 From: Kuala Lumpur   
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QUOTE(!@#$%^ @ Dec 19 2023, 08:28 AM) wow since when got this bullcrap balance below rm5 cannot port out? I recently port out from digi to hotlink. need at least 10 cent balance needed to port out.  Also I need to resubmit 3 times mnp request due to digi system issue |
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Dec 19 2023, 10:15 PM
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#2
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Senior Member
1,682 posts Joined: Jan 2007 From: Kuala Lumpur
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QUOTE(acbc @ Dec 19 2023, 12:13 PM) Never ever combine multiple services to the principal account holder. This is considered supplementary service to the system. agree. i have 2 similar case like this. one is postpaid principal-supp line convert to individual principal and family plan and become standalone with prepaid ( demote from principal family plan).Example, U have mobile and fibre under the same telco and account name. To port out, U will need to split the services individually. Once done, they only port out. I have this problem before when porting out from Maxis. In the end, I ported out to U Mobile for telco and fibre is DiGi. Never ever combine services despite whatever promises given by the sales rep. 1st case because the supp line want to port out and the celcom making both standalone principal. however during port out, always mention that the number tied with principal even already seperate. Last resort is to port both under same name, then no issue. 2nd issue, supp line become prepaid on digi. but there is glitch on digi system whereby even already prepaid, the plan still tied to family plan which need to do 2-3 report, then can port out |
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