Submitted port in request to Hotlink from Digi Prepaid yesterday, replied SMS from Digi this morning, afternoon received SMS from Digi: "Sorry, your request was rejected. SOME OR ALL NUMBERS ARE NOT IN SERVICE. Please call 0162211800 for help.

Called customer service, she said balance below RM5 cannot port out, straightaway topup RM5 and called Hotlink Care Line to resubmit port in request, and see how it goes.......

Today finally successful port in to Hotlink.

17.12.2023
Went to Maxis Centre TRX to request port in.

18.12.2023
Replied SMS from Digi, port out unsuccessful as balance below RM5, reload RM5 and called Hotlink to resubmit port in request.

19.12.2023
Not received port out SMS from Digi, called Digi she told me Hotlink does not request for port out, called Hotlink he told me port in being cancelled, need to go Maxis Centre to redo port in.

Nighttime went to Maxis Centre IPC, request port in again and being given new sim card, she asked me to throw away the previous sim card provided by Maxis Centre TRX.

20.12.2023
Received port out SMS from Digi in morning, replied and afternoon successfully port in to Hotlink.