Got credit
Line alive
Rejected

Why?
Ask me go website see
But URL to 404

Tingkat 14 pls

got credit as in balance owing?

All Telco same, some shady shit going on to try to make it as tough possible to port out

Same case for me when i port out prepaid digi to hotlink and turned out digi took a week to settle my case while hotlink already sent me my prepaid sim card day after and i cant use it until i finished porting out.

This post has been edited by Clowninja: Dec 5 2023, 03:08 PM

i kena this also.

From my experience, need go Digi center twice,

first time apply at digi center
then call , call, call
2nd time, bang table at digi center

The smooth days we had with Digi is gone

Now combine with Celcom

Gonna follow Celcom way of doing things.

This post has been edited by Natsukashii: Dec 5 2023, 03:12 PM

Since with selkom, line bad, CS also bad.

Port out to which one better for now ?

port out from any telco also same. pain

Money confirm can settle.

20 bucks credit

oredi sent complaint to mcmc
gonna make more complaints soon

yup new telco sim oredi wif me but kenot use

maxsux seems to be the lesser evil nowadays in terms of cs but their prices still yahudu

digi since last time very painful to port out if compared to other telco. from my experienced with few lines ported out from digi, you need at least twice request for port out. The most easiest is yoodo and unifi. Yoodo just click link on email and unifi will received sms just right after request.

i ported out of my digi prepaid multiple times, also from digi postpaid 150 last time, no issues at all. longest maybe wait 2 days? iinm

unifi resigned to the fact nobody wants their service?

yeah

so difficult to port out

my request got rejected few times

bodo ask to pay

then after payment made, received another request for payment

bodo

wasted days just to settle

digi, even change postpaid to prepaid (or vice-versa), die die must come to center, and the process just a few minutes at the counter (not even need to take Q number) - the travelling, parking, time, etc. - compare to maxis can done it via call, simple, coz in the end, u still using the same simcard!

port out to umobile smooth jer. within 24 hours.

Today morning i port in hotlink from digi , but received rejected SMS . so I call digi but they told me to wait another sms and call maxis centre tomorrow . What should i do ? just call maxis centre can already ?

at this rate U Mobile look like heaven sent

DiGi now infected by Sialkom illness.

Became very inefficient and expensive already.

Their marketing promos nowadays very lousy and unattractive. Now nearing CNY also almost nothing interesting.

Pay until your outstanding = Negative.

like -43.55

overpaid the Account.

confirmed Smooth

Call helpline and fuck 9 them, reply new sms then sim gone no service within 15 minutes

Works for me b4

Maxis pun sama2 cibai. They dilly-dally until I had to file MCMC report

true, i rather just stay with maxis if it is that painful

DiGi was more or less taken over by Sialcom. All management decisions under Sialcom despite the shareholdings.

Not only hard to port out but very annoying to deal with them these days.

This post has been edited by acbc: Feb 6 2024, 11:15 AM

true asf, even paid billed and unbilled amount within the given timeframe, digi still reject my port out request then ask me visit digi centre pukimak

i promptly raise 9 my voice and insist them to create a report number for me to report 9 digi, then after few minutes the customer service diedie say it was just a system error and reconfirmed my portout request had been accepted

dllm, so for digi users who want to port out but kena reject, just call digi and straight ask for report number

reli malas deal wif them nowadays

if you are staff, you will feel the other way.

request port in at xox at 11am
received sms form digi at 2pm, hava 4 hours window before 7pm to reply. reply almost at 7pm cause i was sleeping
xox line activated at 9pm

10 hours. not bad.

consider gfast

Around 15years ago i was Um agent

Open one line for my wife, rm28 package

Then third month kena over charged additional rm38 for Blackberry BB package, my wife using android

Went center, center say maybe agent nak komisen simply tambahkan package etc story

Then i told them i am the agent!!

Then we cancel so many times baru port out, after one year still call us say we owe them rm100++

TLDR : even agent kena over charged more than rm200 for a rm28 postpaid plan

Since then, i am with digi prepaid rm28 lmao

Port out from any telco in Malaysia is hard.....

My "Celcom" experience:

1. Port out still send bill to me (My bill is clear).

2. Collection team non stop calling me day n night.

3. On n off in their service center for repeat the same old story n document.

4. Last, problem solve after 5 months.

my case gonna be the same like u. i will update again...request port out from digi at 1pm today to XOX too.