hello there, I've been experiencing constant ping spikes while gaming. I initially thought it was an issue with Maxis, having been with them for two years. However, I recently switched to Unifi, and the problem persists. When I used TMnet's EasyFix tool, it indicated a hardware issue.

I contacted TM, and they reset my port last night, but I haven had the chance to test if it resolved the ping spikes. Even after the reset, the TM EasyFix tool still detects this supposed hardware issue.

I'm using Wi-Fi, and I've tried two setups:

TM's own combo router AX3000 in combo mode
TM combo router AX3000 bridge mode pair with TPlink AX5400

Despite these changes, the ping spikes continue. I've tested both the 2.4GHz and 5GHz bands, but no difference.

Does anyone have any opinions on this?

ok, will need to find a laptop or a long ethernet cable.