no service since last week. lodge report. TM contractor came. replace/rewiring fibre cable. have to pay RM529 (23mxRM23 per metre). said it was outside TM responsibility. contractor also said TM will rebate RM50 per day for loss of internet. Is this true?

Question:- why must I pay for rewiring? contractor claim fibre cable damage (reput?). i am only using unifi for 1 year (2 years contract). before was Digi Fibre for 2 years. possible they didnt change cable when install Unifi? can I report to MCMC? can I report to TM why need to pay contractor?

This post has been edited by stryfox: Dec 30 2024, 09:10 AM