In the middle of last month I went to change my plan to swu 3.0, I made sure with the TM staff that it was 119 and 6 month waiver, but when this month's bill came I realized the numbers aren't right. Am I missing something? How's everyone's bill after you changed your plan to swu?

My old plan was 139 without the tv packs, only internet, bill dated every 4th of the month.
For the first two lines, how come the pro-rated fee for last month (19 days) is 100.70 and not 75.36?
And the last two lines, why is it 159 instead of 119?

There'll be lots of Rakyat complaining the 1st month bill very confusing....

They should've put RM159 minus RM40 in the bill so that the Kedai TM and Careline are not congested with unnecessary inquiries on 1st month bill ...

Looks like all of us have to wait until the 7th month bill to see if we truly get RM119 per month or not ...

Let the waiting game begins....LOL...in the meantime, start to learn to fill up the MCMC complaints form ...

It's very simple. The original pricing of of 500mbps (not SWU 3.0) was RM249. When we applied for SWU 3.0 300mbps, the price was RM119. At the same time, we got free upgrade to 500mbps. So our pricing detail will be RM249-RM130 = RM119.

For first 6 months, it's waived. Eventhough the details say RM249 without discount. It's nothing to complain about since we don't need to pay. Even if you kacau Unifi CS, they sure will tell you to wait until 7th month. So just ignore it.

After 6 months, our new price will be stick to RM249-RM130 = RM119. The detail will show the relevant discount. If no, then it's time to complain.

Permanent...  And if you're about to apply for it, they have named their package as  "Unifi 500Mbps - staywithUnifi 3.0 (MESH 6)" now, instead of Unifi 300Mbps.