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Unifi Official TM UniFi High Speed Broadband Thread V42, READ 1ST PAGE FOR RELEVANT WIFI INFO!

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pu27
post Dec 25 2023, 11:36 PM

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In the middle of last month I went to change my plan to swu 3.0, I made sure with the TM staff that it was 119 and 6 month waiver, but when this month's bill came I realized the numbers aren't right. Am I missing something? How's everyone's bill after you changed your plan to swu?

My old plan was 139 without the tv packs, only internet, bill dated every 4th of the month.
For the first two lines, how come the pro-rated fee for last month (19 days) is 100.70 and not 75.36?
And the last two lines, why is it 159 instead of 119?

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pu27
post Dec 26 2023, 10:41 AM

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QUOTE(NimalKumar @ Dec 26 2023, 12:24 AM)
I'm having the same concern. The bill keep reflecting wrong amount. Although there's a waiver I'm still worrieed.

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Please help me explain this mess. I switched to SWU 3.0 RM119 @ 500 Mbps in October.
*
Fortunately unfortunately, we're in the same ship, let's hope it's not a leaky one.

Wait yours is 249?? What add-ons do you have? Mine's internet only.

QUOTE(safe118 @ Dec 26 2023, 03:55 AM)
Why they add back the RM38 discount ya?
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My old plan was 139 before the change, so this is right*, (88.03/19 days)x30=139 which only makes it more concerning, showing the right numbers for the old plan but not the new plan? icon_question.gif

* because why does it show 15/11-03/12 and not 04/11-14/11 (before the change), which is what I still need to pay (or maybe not)? I'm so confused man.

QUOTE(azhar75 @ Dec 26 2023, 07:24 AM)
There'll be lots of Rakyat complaining the 1st month bill very confusing....

They should've put RM159 minus RM40 in the bill so that the Kedai TM and Careline are not congested with unnecessary inquiries on 1st month bill ...

Looks like all of us have to wait until the 7th month bill to see if we truly get RM119 per month or not ...

Let the waiting game begins....LOL...in the meantime, start to learn to fill up the MCMC complaints form ...
*
Aren't there a lot of people who already made the change long before us who did it in Oct or Nov?
Is there anyone who's already at the 7th month or beyond?

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