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Unifi Official TM UniFi High Speed Broadband Thread V42, READ 1ST PAGE FOR RELEVANT WIFI INFO!

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milksoda
post Jun 27 2024, 10:33 AM

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Normally if transfer out from unifi the account will still be active until when? Cause already transferred out from unifi for 2 days already but my app still showing my unifi line still active. Cs told me need wait 11 days only will terminate cannot immediate terminate. I'm not under contract anymore

This post has been edited by milksoda: Jun 27 2024, 10:34 AM
milksoda
post Jun 27 2024, 10:55 AM

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QUOTE(Oltromen Ripot @ Jun 27 2024, 10:49 AM)
both sides need to confirm transferred properly.
not just the wires in your house but also paperwork and billing.
just be patient, there is temporary overlap period that you'll be billed by both sides.

you also don't want either or both to wash hand if suddenly got problem.
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okok cause I'm already using maxis fibre since 2 days ago already and they told me unifi line will be terminate/cut after few hour. but i check my app account still active so wanted to ask. then cs also told me need 11 days after my approve. i always thought will be immediate terminate one 😂.

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