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Unifi Official TM UniFi High Speed Broadband Thread V42, READ 1ST PAGE FOR RELEVANT WIFI INFO!

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Raymond T.
post Jun 16 2024, 11:18 PM

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QUOTE(Ashren @ Jun 13 2024, 06:05 PM)
As far as i know all 800mbps should get free upgrade to 1gbps at no extra charge or contract. But some here got a different offer. Free 3 months, speed upgrade to 1gbps and 24 months contract. You have to double check with TM. They're emotionally unstable always flip flop offers lol.
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Mine yet to get free upgrade. Called and ask they say by stages or alternative ask me renew contract and remain same existing pricing lol. Maxis Fiber offer me RM159 @ 1Gbps for 2 year not sure wanna jump or not

This post has been edited by Raymond T.: Jun 16 2024, 11:18 PM
Raymond T.
post Jun 17 2024, 12:33 AM

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QUOTE(Oltromen Ripot @ Jun 17 2024, 12:24 AM)
my Maxis' 800Mbps (after FSU2023) for RM219.
1Gbps for RM159? why not?
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However, I’m concerned in terms of stability and after sales support
Raymond T.
post Jun 17 2024, 12:53 PM

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QUOTE(jiaen0509 @ Jun 17 2024, 08:43 AM)
I don’t recommend renewing for another 24 months; the upgrade from 800 Mbps to 1 Gbps doesn’t offer a much improvement. Additionally, you might not experience the full 1 Gbps performance due to device compatibility issues.

If I didn’t need the fixed line number from TM, I would switch to Maxis Fiber due to its better pricing. Maxis offers me RM159 and can get 3/6 months waiver.

If you are using Maxis’s own infrastructure, don’t worry about their after-sales support.
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I see, how do we know using maxis own infra
Raymond T.
post Jun 17 2024, 12:54 PM

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QUOTE(YoungMan @ Jun 17 2024, 10:50 AM)
It's a good deal if you already on Maxis postpaid. How much you pay for current 1gbps plan with Unifi?
The stability is as good as when you are on Unifi, provided that the infra in your area doesn't face major breakdown often. . From 2021 I have switch to Digi fibre, then to Maxis fibre, all running on Unifi infra.
There are always talk to psychologically persuade ppl not to switch out from Unifi.
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Currently on Unifi 800mbps @ RM 230
Raymond T.
post Jun 17 2024, 07:25 PM

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QUOTE(enduser @ Jun 17 2024, 06:22 PM)
Thar price for broadband only or with unifi tv ?
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With stupid Aneka which they say cannot unsubscribe
Raymond T.
post Aug 4 2024, 01:16 AM

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QUOTE(xiiaoz @ Aug 3 2024, 02:37 PM)
I’ve contacted them early this year. They said infrastructure not able to handle. July they called me if want to renew contract to 2GB. I said give me my free 1GB without renewal than I’ll consider. Within a week they came.
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My free upgrade until today ding dong didn't receive. Planned to port out to maxis with better offer.
Raymond T.
post Aug 4 2024, 04:04 AM

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QUOTE(soonwai @ Aug 4 2024, 02:00 AM)
Also 800M-1Gbps?
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Yup. They talk since Dec 2023 until today. Fed up already.
Raymond T.
post Aug 4 2024, 05:46 PM

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QUOTE(soonwai @ Aug 4 2024, 03:45 PM)
How many times ding-dong? What excuses they give? I only ding them once in Jan then they dong back say I need to slow slow wait Jan-July. So July, I ding again, baru dapat the upgrade last day of July.

Want to complain also cannot since they said Jan- July and memang the upgrade was done 31 July.  doh.gif
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Jan 2024 asked they say by batched
March 2024 also same respond
June 2024 also same respond
July 2024 made report to MCMC they replied say will assign someone but until today no one call and they close the report.

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This post has been edited by Raymond T.: Aug 4 2024, 05:48 PM
Raymond T.
post Aug 4 2024, 07:37 PM

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QUOTE(Singh93 @ Aug 4 2024, 07:20 PM)
report to mcmc again , keep doing it.
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I’ve initials port out to maxis, let’s see how it goes.
Since maxis offering RM159 for 1Gbps worth the jump.
Raymond T.
post Aug 6 2024, 06:06 PM

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QUOTE(dannychen @ Aug 6 2024, 04:29 PM)
They will come to install Unifi Combo Box beside free 3 months to tied you into 24 months contract.
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I received a call this morning finally free upgrade from 800Mbps to 1Gbps with new router replacement. However, remain contract free

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This post has been edited by Raymond T.: Aug 6 2024, 06:08 PM
Raymond T.
post Aug 7 2024, 03:48 PM

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Finally received modify order free upgrade to 1Gbps

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Raymond T.
post Aug 7 2024, 04:10 PM

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QUOTE(sHawTY @ Aug 7 2024, 04:08 PM)
Once the upgrade is completed, you might consider submitting a request for termination to potentially secure the RM159 SWU price.

However, it's advisable to wait at least one to two months before doing so.
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If request to port out will have this offer as well ?
Raymond T.
post Aug 7 2024, 04:18 PM

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QUOTE(sHawTY @ Aug 7 2024, 04:13 PM)
A lot of people seem to have managed that.

I made the mistake of adding a smart device to my account before trying it, so I missed out on the lower price. doh.gif
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Luckily this upgrade no renew contract and maxis currently have better offer. Will try see after 1 - 2 month time
Raymond T.
post Aug 7 2024, 04:35 PM

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QUOTE(Micky78 @ Aug 7 2024, 04:21 PM)
meaning will be subject to 24mth contract?
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mine no subject to 24 month contract. Currently also no contract
Raymond T.
post Aug 7 2024, 04:36 PM

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QUOTE(TongCN @ Aug 7 2024, 04:22 PM)
Step 1 : Go apply Maxis Fibre
Step 2 : wait
Step 3 : Unifi call to retain you biggrin.gif Add on some sauce for stay with them  cool2.gif
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Actually I got request to port to maxis but transfer rejected cause haven’t pay latest bill. There’s no retention team call also 🤣
Raymond T.
post Aug 7 2024, 08:29 PM

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Any recommended model to upgrade.

Currently using TP-Link Deco X20 v1.

The WiFi speed is slow even beside the deco.

Estimate 150 - 300 Mbps

Currently plan 800Mbps and soon upgrade to 1Gbps
Raymond T.
post Aug 7 2024, 08:56 PM

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QUOTE(blacktubi @ Aug 7 2024, 08:37 PM)
ZenWiFi ET12 if you serious about getting full WiFi speed on whole home
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Asus brand better then TP-Link ? I remember back old days using Asus Router very fast spoiled
Raymond T.
post Aug 7 2024, 09:15 PM

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QUOTE(blacktubi @ Aug 7 2024, 09:11 PM)
If you prefer TP-Link, you will need the Deco BE85 for 1Gbps consistently on mesh node coverage.

Fast WiFi doesn't come cheap.
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Yes agreed, fast wifi doesn't come cheap.

If compare Asus and TP-Link high end model which is better ?
Coverage estimate 10k sf
Raymond T.
post Aug 12 2024, 10:11 PM

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Today TM came and replace new combo box tested using LAN only able to achieve 940Mbps
Raymond T.
post Aug 28 2024, 12:40 PM

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QUOTE(Epic_winner091 @ Aug 28 2024, 12:12 PM)
Unifi 1 Gbps speed test over wifi.

https://www.speedtest.net/my-result/a/10337407183
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wow that’s fast.

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