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Unifi Official TM UniFi High Speed Broadband Thread V42, READ 1ST PAGE FOR RELEVANT WIFI INFO!

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bugipunch
post Dec 27 2024, 08:15 PM

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QUOTE(Rhetoric @ Dec 27 2024, 05:35 PM)
Been years since I last setting up my internet on my own. Do I still have to call TM to check the password?.
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no. If u still have access to the internet u can just copy the username and password. Only call tm if u have lost the username and password and they will send u the new username and password through sms.
bugipunch
post Dec 30 2024, 01:28 PM

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QUOTE(stryfox @ Dec 30 2024, 09:06 AM)
no service since last week. lodge report. TM contractor came. replace/rewiring fibre cable. have to pay RM529 (23mxRM23 per metre). said it was outside TM responsibility. contractor also said TM will rebate RM50 per day for loss of internet. Is this true?

Question:- why must I pay for rewiring? contractor claim fibre cable damage (reput?). i am only using unifi for 1 year (2 years contract). before was Digi Fibre for 2 years. possible they didnt change cable when install Unifi? can I report to MCMC? can I report to TM why need to pay contractor?
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this looks like inside your compound the fiber has issues. If they ask to pay rm500+ it is better to get your own contractor and build better fiber.

If it is outside your compound it is free.


bugipunch
post Jan 9 2025, 06:13 AM

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QUOTE(MyStiC @ Jan 8 2025, 08:10 PM)
Hi guys, just wondering whether there are any offers for churning out of Maxis to Unifi. Or should I just apply online? Thanks.
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usually tm point only have promo. Online no promo.
bugipunch
post Jan 9 2025, 06:17 AM

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if u still could not get the turbo upgrade u have to demand them to give u a report number. My case also same and they refuse to give me 1 so i threaten them to give me a report number.

My package 800mbps upgraded to 1gbps.

This post has been edited by bugipunch: Jan 9 2025, 06:17 AM
bugipunch
post Jan 9 2025, 02:07 PM

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QUOTE(msrazi @ Jan 9 2025, 02:04 PM)
I think u were SWU3.0 800mbps user upgraded from 500mbps. So SWU4.0 500mbps upgraded to 1gbps directly because no more 800mbps plan. Mean 10X Turbo 800mbps upgraded from 100mbps not eligible for 1gbps upgrade, the reason why it's cancelled.. already RM109. Sound fair.
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Mine is not swu. My 1 is from 50mbps free speed upgraded to 100 800 and now 1gbps.

This post has been edited by bugipunch: Jan 9 2025, 02:08 PM
bugipunch
post Jan 9 2025, 08:37 PM

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QUOTE(msrazi @ Jan 9 2025, 02:13 PM)
Is that mean 1gbps rm109.. an I right? If yes I hope 800mbps rm89 users will amok.. haha
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Rm250 + the viu pack i forgot the name. This package was from they announce the 50mbps.
bugipunch
post Jan 10 2025, 05:40 AM

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QUOTE(nChen @ Jan 10 2025, 04:37 AM)
800mbps turbo, RM250+viu.. still no speed upgrade in 2025... no free android TV box also. Only gt the old white HyppTV box.. I don't know if they gonna charge more, or force me to extend the contract if I ask for the new Unifi TV box
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U should ask them for your speed upgrade already. It is supposed to be done 6 months ago. Make sure u receive the report number also if not they will keep silent. Is your hypptv box with wifi? I think this is latest.

This post has been edited by bugipunch: Jan 10 2025, 05:41 AM
bugipunch
post Jan 11 2025, 12:16 PM

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QUOTE(nChen @ Jan 11 2025, 12:12 AM)
I think I'm gonna downgrade to 500mbps instead, 1gbps upgrade is not even worth it for that price... but before downgrading I wanna ask them if I could still get my free black UnifiTV box that I should've gotten years ago, because the new 500mbps package doesn't come with UnifiTV subscription and a free android box... been trying to do this for months... but always busy, no time to visit TM point  sad.gif

the white HyppTV box is wifi, the box was originally LAN only before the UnifiTV firmware update years ago, but you can't sideload apps anymore... the box came with the previous package before the turbo 800 speed upgrade in 2018
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sideload apps? I am using this for hotstar no issues maybe sometimes have to restart but it has been good. Mine is also the white wifi small box.
bugipunch
post Jan 23 2025, 07:29 PM

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QUOTE(rex82 @ Jan 23 2025, 02:55 PM)
Hi, anyone with the contract that already end receive call from Unifi Marketing?

They offer free phone and sim card? but i can't hear clearly what phone they are provide for free? Cuz thought the free phone i can pass to my son to use.

Term is to sign up contract 24 months haha...
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Their plan for data not worth the money. Only sign up if coverage is good around your area.
bugipunch
post Feb 23 2025, 06:15 PM

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Got my speed upgrade from 800 to 1g few months ago. Contract already over. Anyone here have experience with downgrading plan? I want to take a cheaper plan like 500 mbps swu 5.0.
bugipunch
post Mar 1 2025, 01:27 PM

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QUOTE(socratesman @ Mar 1 2025, 12:07 PM)
For those 300 Mbps and below, who get private/CGNAT ip, we can appeal to TM for public IP with relevant proof right?
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Tried to appeal but they reject also. Wanted public ip for cctv

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