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Unifi Official TM UniFi High Speed Broadband Thread V42, READ 1ST PAGE FOR RELEVANT WIFI INFO!

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TongCN
post Aug 21 2024, 02:37 PM

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QUOTE(skywardsword @ Aug 21 2024, 02:14 PM)
aaaahhh... I did not ask about rm119 being permanent. but I strongly believe it to be permanent. because if it it is not, than Maxis here we come.
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But Lon3Rang3r00 case now seems to be no perpetual already hmm.gif
TongCN
post Aug 21 2024, 04:39 PM

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QUOTE(skywardsword @ Aug 21 2024, 02:45 PM)
He would not see what happens in 18 months. when the total 24 month ends contract?
Do remember a lot of people, the Gross price is always the normal price, and the discount, perpetual or not, will only know at the end of contract right?
Anyhow, if we "the important family member " who always help to check on the Home internet line, dies.... then in 24 months, if it reverts to normal price with no discount....I sincerely hope, someone else in the family is "smart and motivated" enough to continue monitor what TM is charging them for internet.
It is chump change for some... like rm 10-40... but to a lot of ktard in the M80, we need that to help out in the family.
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The only way now to check contract end date is either through your bind device (example Unifi TV box added date under your account) which has the date stated or contact live chat / walk-in TM Point.

I believe we having same type of contract - Disney Plus Hotstar.
Mine is 29 Sept 2022 - 2024 which is next month.

When is yours ended?
TongCN
post Aug 21 2024, 05:08 PM

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QUOTE(gerald7 @ Aug 21 2024, 04:53 PM)
For disney hotstar, do we need to do anything when the contact ends?
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If you dun have any payment method added previously, shouldn't be worry ?
TongCN
post Aug 22 2024, 08:53 AM

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QUOTE(Dyson Jin @ Aug 22 2024, 01:14 AM)
Anyone's got this email?
3 months free bill for existing customer
but contract need renew 24months..gooding?
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It's the current "non-hidden" promo

I will wait for contract end and goes for "hidden" promo like Stay with Unifi (SWU) that gives 6 months free
TongCN
post Sep 2 2024, 08:34 AM

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QUOTE(eugenecctan @ Sep 1 2024, 10:48 PM)
And again, stop making assumption for things that u dunno. I went and they offer me SWU 500mb for rm139. Which is more expensive than my current rm129. That is why I didn't opt for it. I believe alot of users like me waiting for SWU 5.0 or better deal to renew. Since someone mentioned about speed bump to 1gb. that is l why I am asking on terminate in the apps if possible for SWU or better deal. If anyone tried that before do share. Thanks.
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Does it still have 6 months waiver?
TongCN
post Sep 2 2024, 10:06 AM

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The normal unifi package/bundle these days macam very not attractive

The offered price also will revert become expensive after 24 months also as per indicated. No longer shows perpetual.

I wonder how the latest SWU going to be as mine contract ended 29th September 2024 sad.gif
TongCN
post Sep 6 2024, 10:16 AM

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Just now received SMS from Unifi saying upgrade to a higher speed for Free [contract expiring 29 Sept 2024]

My current plan name still Unifi 300Mbps
Speed now is 500Mbps from last year Unifi Speed Upgrade 2023

Since the 2023 speed upgrade till now, my plan name no change even i asked unifi.

So what kind of "FREE SPEED UPGRADE" will i get eh ?

500Mbps change name?
800Mbps actual speed?
TongCN
post Sep 6 2024, 11:16 AM

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QUOTE(art6969 @ Sep 6 2024, 10:30 AM)
same with me, from 100mbps to 300 last year, and just a moment got sms say enjoy your free upgrade. Is it just marketing or really free upgrade from 300 to 500?
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QUOTE(gerald7 @ Sep 6 2024, 10:35 AM)
I got the same SMS. lol i think they trollin.
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Lol .. i cant do speed test now cause not at home and my router Deco XE75 missing the remote speed test feature.

You guys plan name got change after FSU 2023 ?

Mine totally no change at all and remain as 300mbps (but speed goes to 500mbps) as of right now.


QUOTE(The.Lucas.DaY @ Sep 6 2024, 10:53 AM)
My bro house FSU last year from 300>500, last month free upgrade again from 500>800, but he claimed that speed test can't even reach 500 now, in addition lantency not stable, phots & videos loading also slow at night
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But your bro current plan name is what eh ?
TongCN
post Sep 6 2024, 01:55 PM

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QUOTE(keong8867 @ Sep 6 2024, 01:48 PM)
Seem like there are only 1 person say he got the free upgrade
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He received last week though

Most of us here received today

Queuing for live chat now to check
TongCN
post Sep 6 2024, 02:47 PM

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user posted image

What the!? this live chat ?
TongCN
post Sep 6 2024, 02:57 PM

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QUOTE(OKLY @ Sep 6 2024, 02:56 PM)
Hahaha they might as well not send it anymore. laugh.gif
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Yea, misleading SMS doh.gif

Makes ppl happy for a morning?
But i rather cut cost then speed upgrade now
TongCN
post Sep 6 2024, 03:17 PM

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QUOTE(cyberic @ Sep 6 2024, 03:09 PM)
Back dated almost a year? lol
*
Yea sweat.gif

Anyhow, i also request them to call me back on SWU plan if can.

TongCN
post Sep 9 2024, 04:22 PM

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TM called me regarding about the SWU plan but he didn't do homework ?

My current plan RM139+RM30 with naming 300mbps special edition (VAR +UPB) but actual speed is FSU 2023 500mbps

He offering me same price same plan but will upgrade 800mbps later.
Then later he check again see that new plan actually cost RM219/month and halt with me.

Say will check with management again :\

However, it does still come with 6 months waiver.
TongCN
post Sep 9 2024, 04:48 PM

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QUOTE(BenYeeHua @ Sep 9 2024, 04:32 PM)
There is a lot of UniFi customer(>50% of Malaysian, you know), so it is fine to make mistake, should be he looking at another customer's data while talking with you lol.

Or the person that write batch processing failed to handle those special plan case, so this happen.
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Lol... but i wish to lower down my cost though, haha
So guess i will see whichever cheaper first

Update:


So the guy call back and give me this offer SWU 4.0

Option 1 :
500mbps RM139 with 6 months waiver
TV pack (Ruby) RM30 without waiver

So it's (139 * 18) + (30 * 24) = RM134.25 prior SST / month

Option 2 :
Everything same price but only 3 months waiver with speed upgrade to 800mbps

(RM139 * 21 ) + (30 * 24) = RM151.63 prior SST / month

Guess i should go opt for other ISP ?

This post has been edited by TongCN: Sep 9 2024, 05:09 PM
TongCN
post Sep 10 2024, 08:35 AM

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QUOTE(eugenecctan @ Sep 9 2024, 05:27 PM)
Speed upgrade to 800mbps permanently? Can get the contact no? wink.gif
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The guy say permanent
03 7964 7000

QUOTE(BenYeeHua @ Sep 9 2024, 06:09 PM)
Depend, the good side for UniFi is fast repair and 99% uptime, you hardly seek those benefit from others.
If you really need stable oversea high speed, TM ISP + VPN is always the best solution, else, moving to SG which is where the server located, lol.

For low cost, guess only Time?
But Time downtime is not during midnight la, 99% of my UniFi downtime maintenance is midnight, and it take 1-2 hours only. tongue.gif
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Gonna walk in for better communication, the phone call one very hard to understand cause that guy like keep read from script.

____________________________________________________________________________________
QUOTE(YoungMan @ Sep 9 2024, 07:11 PM)
If you wish to lower down your cost, best is to downgrade to 300mbps rm119. For 500mbps, the price is around that rm139 range.
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QUOTE(hazairi @ Sep 9 2024, 08:37 PM)
I went to TMPOINT last week, the 300mbps offered is now RM99
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QUOTE(hazairi @ Sep 9 2024, 10:13 PM)
SWU plan and no need to bundle with Unifi postpaid. I took the 1Gbps offer, RM159 with free 6 months and free 6 months of Disney Hotstar
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Man, that's good deal for 1Gbps offer and 300mbps
Gonna walk in and ask for it then.

Thanks!

TongCN
post Sep 10 2024, 01:09 PM

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QUOTE(hazairi @ Sep 10 2024, 08:48 AM)
If you're not that heavy downloader and household not that big, 300mbps package seems damn worth it. Like me, my household is big and all of us eat bandwidth for meals, so, really prefer the 1Gbps
*
The utilisation of me currently really lower than before already

I'm actually just 300mbps plan previously though (FSU 2023 to 500mbps) so yea 300mbps should be enough

Just that the current offer (Telemarket) feels a bit meh ..
Gonna find a time to walk in TMNut and ask
TongCN
post Sep 11 2024, 08:28 AM

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QUOTE(eugenecctan @ Sep 10 2024, 09:45 PM)
So conclusion, new plan as below,
300mb rm99
500mb rm139 free upgrade to 800mb with 3 months waiver
1gb RM159 6 months waiver + Disney

Correct?
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In my case is need to bundle with TV plan such as Ruby pack which i dun wan sweat.gif
TongCN
post Sep 13 2024, 01:40 PM

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QUOTE(dev/numb @ Sep 13 2024, 11:37 AM)
Usually yes. In my case TM called to counter offer (500mbps@RM129/month + 6 months free + mesh router set), but I declined the offer (because even 1Gbps@RM99/month would be pointless when their international routing koyak every night) and confirmed my transfer request. Note that the TM person calling you with the counter offer most likely doesn’t know the full details of the plan you’re switching to, so you can buaya a bit (like tell them Maxis are giving you 6 months free, even if you got only 3 months from the agent) to get a better offer, but don’t go overboard and say unrealistic stuff. Be mindful that any counter offer you agree to will come with a 2 year contract.
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When you receive this offer?
TongCN
post Sep 13 2024, 03:40 PM

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QUOTE(dev/numb @ Sep 13 2024, 03:24 PM)
Still waiting for installer. TM called to verify transfer only two days ago. Can’t give any comparisons for now.
There’s always an element of risk involved with changing ISP. Can only hope for the best.
Two days ago, as I mentioned above.
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I also received few days ago but the offer like so bad.
Worse than yours sweat.gif

I still reject at the moment.
TongCN
post Sep 20 2024, 12:13 PM

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QUOTE(aniq8676 @ Sep 19 2024, 10:11 PM)
PSA: Recap for those who want to know about the SWU 4.0 plan

RM 79 - 100 Mbps SWU 4.0, Free 6 months + Router Combo
RM 99 - 300 Mbps Hebat Deal (Special), Free 3 months + Router Combo
RM 119 - 300 Mbps SWU 4.0, Free 6 months + Router Combo
RM 139 - 500 Mbps SWU 4.0, Free 6 months + Router Combo
RM 159 - 500 Mbps SWU 4.0, Free 6 months + Router Combo + Free Speed Upgrade 1Gbps (24 Months)
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Mine 300mbps RM119 but need take the Unifi Mobile RM39 :\

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