Welcome Guest ( Log In | Register )

Bump Topic Topic Closed RSS Feed

Outline · [ Standard ] · Linear+

Unifi Official TM UniFi High Speed Broadband Thread V42, READ 1ST PAGE FOR RELEVANT WIFI INFO!

views
     
soonwai
post Nov 21 2024, 12:44 AM


********
All Stars
11,455 posts

Joined: Oct 2007
From: KL
QUOTE(Icehart @ Nov 13 2024, 06:34 PM)
Just realized my 800Mbps plan with free speed upgrade to 1Gbps not done yet. Anyone here face the same issue also?
*
Mine was done after I chat Unifi. Once in Jan and again in July.
https://forum.lowyat.net/index.php?showtopi...#entry110165751
soonwai
post Dec 11 2024, 04:27 PM


********
All Stars
11,455 posts

Joined: Oct 2007
From: KL
QUOTE(syncomp @ Dec 11 2024, 12:37 AM)
already confirmed with CS with screenshot, no additional contract for my 1gbps

...
Yes and that is why I am asking if any forumer here got upgrade to 2gbps instead of 1gbps?
*
Yes, at least 2. Search for it, you should find it. iiim one in 2023 & 2024.

This post has been edited by soonwai: Dec 11 2024, 04:28 PM
soonwai
post Jan 21 2025, 10:15 AM


********
All Stars
11,455 posts

Joined: Oct 2007
From: KL
QUOTE(tientien @ Jan 18 2025, 09:30 AM)
Damm..unifi really cancelled my 1gps upgrade. I am paying rm159 currently for 800mbps+ultimate tv+call currently. Anyone with the same plan as mine manage to get the free upgrade? I don't understand this unifi, if I am not eligible then don't offer me 😔.
Still thinking whether to escalate this to mcmc, that's how I got my previous plan ✌️
*
My plan was exactly as yours RM159 (800+Ultimate+calls)

1Gbps free upgrade done on 31/7/2024.
https://forum.lowyat.net/index.php?showtopi...ost&p=110173441

This post has been edited by soonwai: Jan 21 2025, 10:15 AM
soonwai
post Feb 21 2025, 07:00 PM


********
All Stars
11,455 posts

Joined: Oct 2007
From: KL
QUOTE(go626201 @ Feb 13 2025, 01:45 AM)
...
Update:
What the hell,i dc again...
Let see how many time i will disconnect tonight to morning.
From 12/02/24 7PM to Now 13/02/24 2AM 6 time. (1 time is changing ONU)
*
You still having the pppoe disconnect problem? Way back in 2019, I had this prob too. iirc, it was like this for the whole week but I was busy so didn't bother about it. Then the problem went away the next week.

user posted image
Sometimes minutes and sometimes hours between the disconnections. iirc I get a PADT for all(?) the disconnections.

https://forum.lowyat.net/index.php?showtopi...post&p=96183145
soonwai
post Mar 1 2025, 03:43 AM


********
All Stars
11,455 posts

Joined: Oct 2007
From: KL
QUOTE(detomaso @ Feb 28 2025, 11:46 PM)
...
im on 800mb package, FTTH setup. this is not healthy right?
*
Looks like cable problem. Check that first.
soonwai
post Mar 1 2025, 04:22 PM


********
All Stars
11,455 posts

Joined: Oct 2007
From: KL
QUOTE(smileguy @ Mar 1 2025, 11:16 AM)
My unifi contract was supposed to end this June 2025.My speed was pro upgraded to 500mbps in Nov.Now i notice that my service start date shows nov 2024.Does this mean unifi has created another new contract?Can i terminate in June 2025?
*
The service start date is just when your upgrade was installed. If your upgrade is the FSU from 2023 then there's no contract extension. Mine out of contract since 2021. FSU2023 800-1000 was installed July 2024 and service start date was updated to that date, contract not affected. Double check the terms of your free upgrade.

This post has been edited by soonwai: Mar 1 2025, 04:24 PM
soonwai
post Mar 3 2025, 11:48 AM


********
All Stars
11,455 posts

Joined: Oct 2007
From: KL
QUOTE(excaliburcombo @ Mar 3 2025, 01:38 AM)
mine service start date not updated after FSU2023 800-1000.

[attachmentid=11510662]
*
Possible also. My service start date not updated after RYE2017 (RM10 50-100) even though got contract renewal but it was updated after TQSurprise 2017 (30-50). iirc mine was May 2017.
soonwai
post Mar 3 2025, 11:55 AM


********
All Stars
11,455 posts

Joined: Oct 2007
From: KL
QUOTE(keong8867 @ Mar 1 2025, 11:35 PM)
i just check my unifi app , there are a mesh router added on sep 2023, this is come with the contract swu 2.0 or 3.0 . If it is 2 year contract, then it will be end on sep 2025, may I know what will happen? Is it the price will get higher or it will remain? And do you guys know what is the latest promotion swu 4.0?
*
QUOTE(wiraone @ Mar 3 2025, 07:42 AM)
Only way to know what gonna happen is to contact support, easiest via chat.
*
A small tip, ask at least 3 times (or any odd number of times.) Not sure if they've improved but previously I asked 3 times and got the correct answer 2 out of 3 times.
https://forum.lowyat.net/index.php?showtopi...post&p=90225301
soonwai
post Apr 20 2025, 02:12 PM


********
All Stars
11,455 posts

Joined: Oct 2007
From: KL
QUOTE(beverlykho @ Apr 20 2025, 10:16 AM)
Too detailed? I'm afraid I don't understand what you're trying to say.
*
Tuan CEO, tq for gracing our humble forum with your presence. notworthy.gif
« Next Oldest · Networks and Broadband · Next Newest »
 

14 Pages « < 12 13 14Top
Topic ClosedOptions
 

Change to:
| Lo-Fi Version
 0.0653sec    0.27    7 queries    GZIP Disabled
Time is now: 1st December 2025 - 02:01 AM
All Rights Reserved © 2002- 2025 Vijandren Ramadass (~unite against racism~)
Removal Request
Powered by Invision Power Board © 2025  IPS, Inc.