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Unifi Official TM UniFi High Speed Broadband Thread V42, READ 1ST PAGE FOR RELEVANT WIFI INFO!

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kcl2006ch
post Oct 8 2024, 10:36 PM

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QUOTE(blacktubi @ Oct 8 2024, 10:22 PM)
What's the model of the fiberhome ONU?

Currently Maxis 1/2Gbps users will get Skyworth 2.5G ONU
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sorry, wrong info already, is skyworth onu

kcl2006ch
post Oct 10 2024, 08:03 AM

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QUOTE(NimalKumar @ Oct 10 2024, 02:49 AM)
Guys I wanna ask how to use the VoIP in unifi? Thought of buying a cheap wireless dect phone to use as home line. Can anyone help me on setting it up? Or is it just plug n pay to the TM modem? Thanks.

Edit: I did check my TPLink settings.. it states LAN4 as VoIP ... Confuse where to connect the phone. Modem or Router
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plug the RJ11 phone cable to modem aka BTU not router
kcl2006ch
post Oct 10 2024, 07:48 PM

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QUOTE(Omochao @ Oct 10 2024, 07:19 PM)
Quite sometime..i think UNIFI is giving out skyworth nowadays.

Asked a few of their technicians installers...all agreed that many customers complain coming from those using DLink.

yeah..avoid that brand, been using it and even their consumer homeuse range of products lack features .
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me still using but no encounter any issue so far, but using skyworth combo box got some issue regarding wifi
kcl2006ch
post Oct 20 2024, 10:22 AM

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QUOTE(ycs @ Oct 20 2024, 09:50 AM)
is this accurate? i'm on 500mbps swu3 plan
user posted image
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yes, this is accurate speed
kcl2006ch
post Nov 17 2024, 11:06 AM

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QUOTE(kart @ Nov 17 2024, 10:29 AM)
Has any Unifi Home Fibre user managed to remove UnifiTV, from the Unifi Home Fibre service?
Based on Unifi Home Fibre terms and conditions, it seems that UnifiTV is compulsory and cannot be removed.
Thank you.
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unless change plan or apply SWU plan, currenty latest unifi plan doesn't bundle with unifi tv already

This post has been edited by kcl2006ch: Nov 17 2024, 11:07 AM
kcl2006ch
post Nov 17 2024, 11:07 PM

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QUOTE(kart @ Nov 17 2024, 09:42 PM)
kcl2006ch, cHiLdHo0drEaMz, PJng and XeactorZ, thank you very much for your reply.
I am currently using Unifi Lite, and I want just internet service and phone service.
If I change my internet service to Unifi 100 Mbps package (RM 89), do I have to do anything during application process, to ensure that UnifiTV is removed?
Or, is Unifi 100 Mbps package automatically without UnifiTV, and I do not have to do anything?
Thanks again.
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can go to tm point or approch an agent to do the migrade to fiber from unifi lite , no need to do anything, will auto terminate current package , if want more info can direct PM me
kcl2006ch
post Nov 18 2024, 06:46 PM

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QUOTE(vez @ Nov 18 2024, 01:17 PM)
any unifi agent contact i can have here for port in from maxis?
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can PM me for details

kcl2006ch
post Nov 29 2024, 07:32 PM

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QUOTE(sidqara @ Nov 29 2024, 07:29 PM)
currently on unifi 300mbps, rm99.

any better plan or shud i just stay with this?

got free to 300mbps after contract ended.
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just stay with it, coz if i not mistaken ur original package is RM99 for 50MBPS?
kcl2006ch
post Nov 30 2024, 08:48 AM

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QUOTE(febreze2xxx @ Nov 30 2024, 08:24 AM)
Hi I need recommendation, I have upgraded my unifi speed last year to 300mbps which come with the fiberhome router. Currently I'm experiencing "drop line" during streaming (Astro GO/ Netflix) and the issue exacerbate during night time. Restarting my modem does not solve this issue.

This issue happen for the past few months. I notice that TM push some kind of update setting to my router as my DNS setup has been change to TM default DNS and no longer able to login using Super Admin ID (The password has been change without my intervention).

1) Should I buy my own router?
2) Can they access my router setup if I buy my own router?
3) Could the "drop line" issue be resolve using my own purchase router?
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if want to use ur own router have to call 100 request to change to bridge mode,or if u got pppoe username & password, IMS username & password can try reset the combo box , make sure that TR-069 setting have to DISABLED all the option as i using the skyworth combo box also got this setting but i managed disabled it

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kcl2006ch
post Nov 30 2024, 10:07 AM

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QUOTE(febreze2xxx @ Nov 30 2024, 08:59 AM)
Currently my setup is the old Unifi setup. They give me Huawei ONT and the Fiberhome router. I'm not sure whether my router is the problem or Unifi problem. I have use cat5e to connect to my PC still having this "drop out / dead buffering" issue.
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if old configuration (huawei ONT & fiberhome router) can change to own router, make sure that u got nthe unifi pppoe username & password

kcl2006ch
post Nov 30 2024, 07:58 PM

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QUOTE(jutamind @ Nov 30 2024, 07:23 PM)
I still have 1 year contract with Unifi SWU 3.0. I want to change the account holder name to my spouse. Is this possible? If yes, will I be able to continue with the remaining contact duration or need to recontract another 24 months?
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yes can change to another person, the contract will be remain but must have both person go to tm point

kcl2006ch
post Dec 14 2024, 07:56 AM

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QUOTE(s@ni @ Dec 14 2024, 01:32 AM)
Do I needs to go to their branch?
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yes
kcl2006ch
post Feb 17 2025, 09:55 PM

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got anyone facing this issue, my friend apply for SWU 4.0 after the contract is expired, when receive the bill the price for the package is different then the price that tm point staff told him, any idea ?

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kcl2006ch
post Feb 17 2025, 10:10 PM

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QUOTE(aspire2oo6 @ Feb 17 2025, 10:00 PM)
what is the price did the tmpoint staff told him?
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maybe 119 coz he forgot already

kcl2006ch
post Feb 22 2025, 10:40 AM

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QUOTE(fcchung @ Feb 22 2025, 09:49 AM)
Hi, may i ask can i apply SWU 5.0 if still under contract?
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cannot
kcl2006ch
post Mar 11 2025, 11:34 PM

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QUOTE(annoymous1234 @ Mar 11 2025, 10:57 PM)
How to check if my contact is ended? In unifi portal I can see service start date, but that is when I first subscribe to unifi
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live chat or call 100
kcl2006ch
post Mar 15 2025, 09:23 PM

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QUOTE(theberry @ Mar 15 2025, 09:07 PM)
can u turn off the skyworth gn630v led status?
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cannot

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