My experience with Panasonic has not been good. Bought one of their higher end models (top load inverter 16kg) about 4 years ago. Soft close door hinge fail just after warranty even though the the machine is not used that often. RM300+ just to have the door dampeners replaced.

Now the drum seems wobbly with unbalanced error.. suspension is probably giving way.

Stay clear of Panasonic. Thought they would be better than the korean brands but it doesn't seem to be the case. I'd probably buy Electrolux or some other better brand for my next machine.

I think in general, Panasonic quality is not what it used to be. Bought a Panasonic inverter aircon earlier this year as well. My house use Daikin only before this but after 14 years, had to replace one of them. Tried Panasonic since some claim the aircons are good. Got some weird sounds less than a year in use. Technician said normal. The plastic shell also seems cheap. No confidence that the unit will last as long as my Daikins.