Lol, still shitty as ever. I tot that was ages ago. Subscribe is easy. But when want to terminate...you have to go extra mile to get it done. Am quite tempted to get YES, but then their physical store is nowhere near my place. Am not going to travel miles to do this stupid shitty thing.

Some are easier (just call in or app). The worst experience "line terminate" award...goes to...ah...yes that's the one. Most will just try to make your life difficult, coz they don't want you to terminate.

Recently, I tried to terminate my Astro broadband, also same thing. They ask you to go physical store to do. When apply, easy, can do online. But they call me up to upgrade via phone, no issue for upgrade. Then I tell them I don't want upgrade but want to terminate broadband (coz expensive), they say cannot. You have to physically go to Astro store. Bummer. They dare care call to pay extra to upgrade I told them you call me for more $$$ but don't want to give more freebies. Then what's the point of paying more but no freebies. Apa la. Sorry, wrong thread, just ranting my displeasure with Astro BB.

This post has been edited by chkwong: Oct 20 2023, 11:14 AM

Cheez, I tot they fixed this ages ago. Guess it's still an issue. I had similar issue years ago trying out Yes.