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 slow video streaming, only for postpaid

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TScloudclone
post Oct 8 2023, 07:41 PM, updated 3y ago

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From: Sibu, Sarawak


i tested speedtest.net and browsing, download etc, the speed is normal over 100mbps.
but only fast.com, youtube etc video streaming, looks like capped at 512kbps.

is it throttled? what can do? FUP reached? i think used over 255GB
PJng
post Oct 8 2023, 07:53 PM

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normally fast.com is use netflix server
other speed test bypass anything, some telco speed test don even use your quota
TScloudclone
post Oct 8 2023, 07:57 PM

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From: Sibu, Sarawak


called CS, they said no FUp no speed limit, my data still there, they also cant figure out what happened... lol.

if i use vpn, the speed will b normal.
TScloudclone
post Oct 10 2023, 09:59 PM

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Joined: Jan 2005
From: Sibu, Sarawak


anyone facing same issue? only throttle video streaming?

 

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