no plastic bag at all, but it's not something bad, it's good

but but many people come without. own bag, don't know how to carry loose things , ask for cashier help, buat selamba

ask tolong for empty box, the workers selamba say no box, not even a courtesy check inside their storeroom , which definitely clear many box daily

only othe option is buy recycle bag about rm3, and today I asked for recycle bag, cashier simply say bag finished...no consideration at all for customer clueless how to carry things

many times the shelves are empty, not stocked up, not arranged, ask shop assistant, they declare no stock..

so many times, full height trolleys, filled with boxes blocking aisles and shelves, can't even find or reach our things we need. it is regular happening but shop worker 2-3 of them will be sitting out chit chat, no time to arrange stock or put price tag

there is no pricing tag anywhere, have to bring to cashier to scan, and this is massive problem in all stores, nobody cares about the inconvenience

today I wanted buy sugar, but the shop assistant blocking the aisle with trolley of sugar cartons, . as i.cannot get inside aisle, I asked him to pass me one packet, he rudely tell me to wait, not in a friendly tone, ask me until he loads the packets and I can then take from the shelf myself. but he just left the big plastic containing 1kg sugar packets on the shelf, not loosened , still in big outside packaging. I have to tear the outside plastic to pull out the small 1kg packs. a Bangla asked him is the red sugar packet more expensive, the worker asked him to see for himself and walked away but but there is no price tag anywhere.

I go to KK mart or other shops, the Bangla mostly friendly trying to help, so now everyone know, where the problem is . total lazy and lack of customer service culture

This post has been edited by perfectedservice: Sep 28 2023, 11:44 PM

99 hires locals while KK hires foreigners and locals depending on location.

You get what you pay for, 99 is still cheaper.

99 speedmart is memang a shitshow. Long ago also got boxes blocking the way, untidy display, unhappy workers, etc and there is always a type of smell.

I do find the missing price tag truly annoying

I wonder

There are more than 2000+ outlets all over Malaysia

If let say la, the founder Mr Lee not being greedy, he just want rm10 per outlet a day masuk his pocket , thats like 20k+ a day from all the outlets.

RM20k+ A DAY

In a month that's more than half a million.

easy, when paying, no provide plastic?
Don't want aldy, bye2.

Leave everything at cashier.

Want good service is it

Jaya grocer, village grocer, all those ang moh name grocery there you go. Don't later come back meroyan mahal pulak

If big business like that 2000 outlets only earn half million a month one year only 6 million that's a very shitty business la. No wonder always say Malaysians no entrepreneurship mind.

Yalaaa... I absolutely agree with you.
Ini TS macam go McD ask for waitress to serve him like fine dining restaurant .

Dint u lowball staff last time

You now only realize customer service nowadays is crap.
Yes 5g internet is down now. So I go and call customer service just to ask how long it is going to be down.

Customer service asked me what is the problem. So I said internet down. Then ask me can call out or not. I just told him if cannot call out then how I call you. Then suddenly he ask me to calm down.

I told him I am already very calm. But I am going to report you if you talk even more. You want me to show you my calmness by reporting you? Then he just continue on after that.

Dun give those ppl face. Otherwise, they will just take advantage of you. Customer service are so crap these days a true reflection of Malaysia mentality

And aircon always spoil. A minute in there almost feels like sauna.

agree
and if thinhs escalate further...i have no problem in fighting those workers outside after work

99speedmart got no competition in it's niche, it's on a league of its own, they can do whatever they want

Giant compete with Tesco, kk mart compete with 7 eleven and family mart, myNEWS, jaya grocery compete with village grocers

99speedmart compete with whom?

This post has been edited by Imp Bron: Sep 29 2023, 12:08 AM

KK mart worse leh ..price more expensive, the workers face also same not happy the world owe them money expression. Worse still their barang dont put at the right sticker, when u check the food, the sticker there show 3.5, when u go pay its 4.9 when questioned they showed..the barang punya harga below not correct one..the harga waaay over at the other end. Ask for refund cannot. Sory pun takde

This post has been edited by @Adele: Sep 29 2023, 12:08 AM

That's the thing. That's how bad the current situation is.
Can tell violence against shop workers or even customer service is going to be huge very very soon.

I try to refrain myself in 99mart though as I dun expect great service due to their nature of biz

This post has been edited by BrookLes: Sep 29 2023, 12:10 AM

and what if business is bad? Dun say very bad la .. just rugi rm10 per outlet a day ... rugi how much in a month?

the bread in 99 tastes funny, dont know what extra ingredient they add

That's why should start reporting them.
I know the effort to report may not be "worth" it but at least management will start taking note.
And also say you are going to boycott.

I already dun give face already.

This post has been edited by BrookLes: Sep 29 2023, 12:14 AM

7e ada famima ada cu mart ada.



You want cheap go speedmart99. When no water time speedmart water always kena sapu.



Now undertable sell minyak peket to banggalahs in droves instead of selling to Malaysians with IC.


Apa lagi racing mau sama speedmart99? Arak also kennot display or sell anymore in some areas because cannot tolerate arak.


Rokok every branch ada pula.

lol those are common shits bout in smeetmart.

tak suka, jangan beli situ.
kan senang?

ui why double

This post has been edited by bukankhadam: Sep 29 2023, 12:18 AM

Better take dividen la as director
Dividen no tax also
U take Rm 10 tax bracket also change

Mana ada aircon kat situ. Diorang guna kipas

Stop being ignorant. Just bring a bag everywhere you go or keep it in your car.

If it has become regular that you don't have boxes to pack all the stuff you buy, then it is definitely your fault for not planning your purchase time.

Speedmart compete with 7 eleven.
7 eleven only can win 10pm to 10am

I prefer 99 price at jaya grocer service. Where can find?

Plan your purchase. If u forget to bring shopping bag just go buy the garbage plastic bag.

When local government cannot solve rubbish issue, they will just ban plastic bags citing eco friendly reasons...

My area 99 always got staff sleep at pet food area

But their beer is cheapest in town, so ayam nevermind

My number 1 customer-

Speed mart gives me 30 million a month.

Thank you all the suckers buy from him and us.

We own u malaysians- keep buyinggggggggg!!!!

This post has been edited by badmilk: Sep 29 2023, 01:02 AM

Why give you money? Supplier?

speedmart still selling the cheapest stuff compare to KK Mart, KK mart the staff sometimes also muka busuk with bangla

I already ban kkmart haha but i dont mind reporting. How to report? Kdpnhep for expensive item? Or barang misplaced? How

Kesian TS bodoh..

Your car no petrol how to drive ? Plan ahead la sorhai

cute cats though

problem solved

I agree the stocks are sometimes limited. These more obvious after covid.

And also, I can see so many speedmart around my area. At least 6 outlets in 5km radius.

That might be affected the stocks as well.

stobeli ts.kompem muka mintak penumbuk n alwiz tok big

Bodoh sendiri didn't prepare plastic bag want to blame others.
I shop at village grocer also have to bring my own bag la, no big deal pun.

Ts wants cheap but wants atas service

Go 7 11 terus

Im happy with 99 speedmart.. So convenient

Ya you need to Chill back then. Some people might call using different number due to other failures, CS just following SOP and flowchart to figure your issue. I feel bad for CS people meet people like this, kena sarcastic reply but can’t defend themselves. All they can do is facepalm after hearing that reply and quietly note a “YES” to the question.

This post has been edited by KekTart: Sep 29 2023, 06:23 AM

Welp, you get what you paid for

Semua nak, tapi taknak bayar... beli kat hypermarket la...

i guess you failed in business

At my place there is a KK mart two lots away from 99. Whenever I forgot to bring a bag to 99, I just go to KK and buy their RM1 bag and then shop at 99.

Apa lagi Melaysian mau.

i thought i was the only one experiencing this

kek

But is 99speedmart really cheaper? I see the price also lebih kurang as other places only?

They seems like they are overworked as hell. Give the workers a break man. Why don’t you try working there for close to minimum wage see you got mood to provide good service or not

This post has been edited by bigduck: Sep 29 2023, 08:02 AM

I've seen the branch managers double up as lorry drivers, maintenance (fixing of broken shelves and doors, replacement of lights) and also troubleshooting the POS system.

I hope they're paid well for their shit

i only wish they open earlier. 10am so late

99 problems

the branch I go to... seems there's always someone else at the cashier's, repairing something...

There are many other independent small local grocer that are cheaper and well stocked than 99SM. 99SM change price daily to confuse consumer that they are cheap only. Many are fooled

i think not all branches are as described by TS

SSH, go 99 for convenience and price. Want service go Jaya Grocer.

Go bawah pokok mekanik then complain no sofa and cold cold drinks while waiting.

They offer plastic bags?

I think even if they do, just matter of time each state will stop plastic bag

Wherever we go, we will have to bring our own plastic bag.

Anyway, DIY uses a different kind of plastic bag, it smells funny but I think it's environment friendly.. why can't they enforce plastic bag like that.

"Keluarkan SIM, masuk balik"

This is common.

Speedmart 99 is the cheapest among all grocery shops. Don't mention Lotus, AEON and Jaya Grocer

It is what is it

getting very lousy
many items no price indication
and stores are very empty, like nothing to sell.

speedmart is cheapest
no problem with them
they hire locals, it is really a plus
no plastic, already normal la

many kedai got tell customer or put sign, no more plastic
boxes and etc, coz their stock habis fast
so i guess i am not complaining

I am not talking about the business total revenue.

I am talking the owner taking half a million a month from the business into his own pocket as earning.

Well enlighten me master entrepreneur

so did i

no plastic bag at all, but it's not something bad, it's good
You bayar 20 sen then adalah

I agreed with that funky smell.

i will avoid speedmart at at any cost unless no choice.
always got boxes blocking the pathway.
shelves always empty and so on.

but I also have a good experience with speedmart last friday.
i went to mydin, to lotus, to family store all minyak packet out of stock.
i went to speedmart as last resort and i ask the staff if they have stock of minyak packet and surprisingly he smile and said ada bang kejap saya ambik kat belakang.

he went to the back and bring 1 carton box and opened it for me. Im a happy customer took 3 packets and say thank you.

99 speedmart what u expect.. u get what u paid for.. those complain worker sour face n bad service u be compassionate a bit can anot.. they earn minimum wage living, u try earn that salary living in KL tell me can u give your best service? But so far i go speedmart their service ok jee, mayb u the one with face and attitude problem

on this

not the shop's fault.

customer's fault. no care tidak apa, don't want to bring own shopping bags.
already known that most , if not all shops stopped providing plastic bags. most shops don't even sell 20 cents plastic bags anymore.

pandam muka to these bodoh customers.

Calm down sir

Want to go shopping but not prepared at all, want this want that. You can think they only served one customer per day.....

How many speedmarts TS visited before he jumped to such conclusion?

This post has been edited by alanyuppie: Sep 29 2023, 10:08 AM

Jaya grocer got plastic bag, Village grocer no more d.

The rest ang moh 1 can't recall, hardly visit them

not really
depends on the product.

lol. go speedmart expect jaya gross quality?

dont dream ok

if you dont like it, go jaya grocer

i am happy with 99 for the pricing

outside my house 99 still ok.

bro u should see Watson, always stocking up and the boxes filled along the aisle and u cant even find ur shit. its like 365 stocking up but no ppl is stocking just shit boxes all over

here very hard to do biz

nak harga murah, service tip top, high quality

barang mahal sikit, meroyan at socmed and forum about the price ONLY but never think of the service and the quality provided. LOL

This post has been edited by KevProp: Sep 29 2023, 10:32 AM

u want cheap, fresh, and big? where to find...go mamak but expect service to be like fine dining...owai...ownself dunno how to bring recycle bag go buy stuff, then want blame on other ppl?

Pay peanut. You get monkey services la. Next time give tips if they do good work. Do you feel entitled they help you because you forget your bag. I go there ok je.

This post has been edited by Noryume: Sep 29 2023, 10:50 AM

Same products same brand cheaper

Don't compare epal with Oren

1. fat but blo
2. cook clean parenting top g
3. hourglass

pick two, you dont take down tesco, giant and hypermarts and then make breakfast for africa

the two 99 s near me , 80% items have no price tags, already months !

cheap stuff, cheap salary, customer service is almost non exist

99 near my place does not even have price tag. Need to queue up and find out price only at cashier. If not happy, leave it and walk away. What moron runs this store?

buy B40 price , but demand T20 service

the idea to stop using plastic bag is stupid from previous minister. u can sale at cashier instead of banned straight away.

Good also, less people to jam up 99 store . . .

this is why i only shop at Village, Aeon and AeonBig.

actually kk mart also not bad. their staff is ok. products also ok. slightly pricier.

i feel that using word "dont use plastic save for earth" meanwhile supermarket pushing them sell plastic bags with RM0.2 to make money

Kek
Unrelated, but this kind of payment reminds me of olden days where cover money/duit perlindungan collectors were rampant.
Imagine the money these gangsters had.

kk mart speedmart. same level.
no thanks.

i just want to shop in comfort.

He is the owner la

What protection money

Why are people still complaining about plastic bag though? Implementation is not new at all, should've adjusted already, unless geng degil taknak belajar or people from out of state with less law enforcement.
I already started long ago putting carrier bags in my car in case I needed to go shopping nowadays.

In fact, gov. is targetting no plastic by 2025, especially in Johor Penang Selangor N9 state since they're ahead on this.
https://www.nst.com.my/news/nation/2023/05/...-be-banned-2025

like buy small stuff lah like gardenia bread etc