They need to configure the router and to ensure the connection under your new subscription has been successfully established and verified in line with the advertised speed.

I just change to swu3.0 300mbps(free upgrade to 500Mbps)

it come with

1 modem + 1 router + 2 mesh router OR
1 modem + 1 router + 1 mesh router ?

Thank.   

Big company like TM should put more effort into their communications instead of making mistake like this. Unless it's not a mistake. I think SWU3 1G club still got hope. In any case, should be happy not angry because now got bullet to go MCMC.

Not unlike glitches in Shopee & Lazada, we all love that, even if it's just for an RM10 sorry voucher.

Yup, I'm in the same situation as you.

Still patiently waiting for the SMS

Asked the tech and they asked me to refer back to their CS

Mine applied last friday

That's too long T___T

Yesterday already back to TM Point for follow up, she says that still pending HQ Approval with email showing me and sent to HQ on spot.

Tell me "tunggu saja"

Anyone here have asked TM to replace the modem without paying?

May I ask what model modem did you receive?

Dont have any activity. unifi told me 5 working days. already 10days system dont have any order in proceed.
TM already play me two times. Last 2 weeks i already walk in tmpoint thumbprint request to maxis. After 3days maxis said i dint walk in to tmpoint do request.
i request second transfer to maxis again then they called offer me this SWU3.0 i agreed.untill now dont have any update.

Read again?
He did said, he go 2 times TM point, I think the solution is change another TM point, that TM point staff got issues....

Hi, if given these 2 choices of mesh router, which one will you guys choose and why?

1. Dlink DIR-X3060Z AX3000
2. Fibrehome SR1041F AX3000

Installer said both available and let me choose. For SWU 3.0.

Yes, you are correct, but I think also walk into another TM point la, that TM point got issues, even it helps him get SWU, lol.  

Anyone else manage to subscribe to SWU 3.0 through online chat? Besides the screenshot example.

Hi everyone, just wanna confirm after being upgraded, do you guys get consistent internet speed after the upgrade or only to certain serves? My family's house was upgraded to supposedly 300Mbps but when I tested it for some servers I only get like 100Mbps and some 200+ ish. Is this normal?

Ya SWU 2.0 now next month contact ending. Might port out to maxis as a bargaining chip when the unfi contact ending next month.

Finally get swu 3.0 yesterday. They provide 2 fiberhomes router mesh

guys i still not yet SWU 3.0
my old plan 100MBPS RM129 out of contract
i got unifi app says speed upgrade complete
today i did speedtest i got 300mbps

i am scared if i get SWU 3.0 RM119 i get 500Mbps i wont get 800Mbps glitch
if i early get SWU 3.0 RM119 i get 500Mbps i get chance 800Mbps 

got the sms but restart few times still didnt get 300mbps speed, wired connection

using 100mbps package currently

90+
all using cat5e shud be able to support right

so even if my contract has already ended, I still have to beg those mafakas for SWU is it?

i was thinking of going to tmpoint to apply but after i saw your post i am having second thoughts.