Unifi Official TM UniFi High Speed Broadband Thread V41, READ 1ST PAGE FOR RELEVANT WIFI INFO
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 Oct 23 2023, 10:58 AM
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#21
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Junior Member
997 posts Joined: Apr 2009  
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QUOTE(duabijitelur @ Oct 20 2023, 11:49 AM) got the sms but restart few times still didnt get 300mbps speed, wired connection Has the issue resolved? Maybe you should try chatting with the support and if needed they can open a case for the technician to visit. But make sure the problem is not at your end. kalau tak kena caj nanti!using 100mbps package currently  Have you tried changing the LAN cable? Maybe it could be the port configuration at the TM end |
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Oct 24 2023, 10:44 AM
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#22
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Junior Member
997 posts Joined: Apr 2009
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QUOTE(AOI_sama @ Oct 24 2023, 09:49 AM) Hi, I am a new subscriber of Unifi 100Mbps (RM89) starting a few days ago. When I checked my current plan in MyUnifi it is written "Unifi 100Mbps - Home BB staywithUnifi 3.0". I have searched the web and forum here on what it means but I'm still confused. Does it has hidden charge or discount? Does it has perk or free upgrade or what? I never applied to the staywithUnifi so I appreciate if anyone can explain what it means in detail. Thanks in advance. Yes, 100 Mbps will get upgraded to 300Mbps. I could only guess that for the current promotion, with the upgrades, they are using SWU for new subscribers as well. AOI_sama liked this post
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Oct 26 2023, 10:56 AM
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#23
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Junior Member
997 posts Joined: Apr 2009
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QUOTE(wkn @ Oct 26 2023, 10:16 AM) my case similar like you. their sales team called me & offer me SWU3 RM149 with unifi plus box. I told them I don't want that & I want the SWU3 RM119 package. Good to hear more and more members here reporting SWU is being handled via online, saves the visit to the store! then the sales lady said she will have to check back with HQ & call me back later. now I wait for them to call me back & hopefully offer me SWU3 RM119 package.  Also for SWU there are multiple options. Mine, I walked-in and I took the replacement of all device, so modem, router and UnifiTV was replaced but in this case I get only one router and not 2 router to be made as Mesh. This post has been edited by Maknusia: Oct 26 2023, 10:58 AM |
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Oct 26 2023, 11:53 AM
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#24
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Junior Member
997 posts Joined: Apr 2009
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QUOTE(joehann @ Oct 26 2023, 11:30 AM) What package are you on previously? mine when change to SWU 149 with tv pack, there is no router or tv decoder been change or replace. previously on 300mbps extra plus (VAR+UPB) with 1 year contract left. I was on (unifi 300mbps - Loyalty Super Value - Ultimate + Mesh M4) paying rm180Aku punya contract dah tamat. So with SWU3 dapat 3 device, plus 6mths waiver, and upgrade to 500Mbps; as for billing most likely same as above previous price, but need to wait for 6months to see the actual billing la |
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Oct 31 2023, 11:04 AM
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#25
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Junior Member
997 posts Joined: Apr 2009
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QUOTE(raizer99 @ Oct 31 2023, 08:20 AM) How you guy tell the staff at tm point for apply swu 3.0 rm119? No need to be afraid, SWU is available easily if your contract already ended. Just mentioned, contract dah tamat, nak pidah ke SWU package aje. All the best!QUOTE(pokchik @ Oct 31 2023, 09:17 AM) You : Hai, saya nak sign-up untuk package Stay With Unifi 3.0, 300Mbps @ RM119 dengan 6 bulan bill waiver. Oh, kalau tak silap, dapat free upgrade kepada 500Mbps juga. Hahaha, nice script! CS : Eh, macam mana encik tahu pasal package ni? Package ini bukan boleh suka-suka hati kami berikan. You : Cik, capaian internet unifi 100Mbps saya membolehkan saya mengetahui tentang package ini. Sudah ramai pengguna yang berjaya mendapatkannya, jadi saya datang sebagai salah satu pengguna yang ingin menyambung kontrak dengan unifi, dengan tawaran package terbaik ini. Boleh cik bantu uruskan?  |
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Nov 3 2023, 11:15 AM
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#26
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Junior Member
997 posts Joined: Apr 2009
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QUOTE(matrixVinc @ Nov 3 2023, 11:05 AM) Hi all, I received a SMS about speed upgrade COMPLETED on 13 Oct, did the restart and everything. Now after 3 weeks my speed still stayed at 30mbps instead of upgrading to 100mbps. Made report several times but they still mention upgrade will by phase and SMS was sent randomly. Can they do that? Did you make an official report and a report number was given, if yes, most a time a technician will be assigned and either come to you location or talk to you and reconfigure the port.May I know anyone got the SMS but speed stayed the same too? If no, then do make an official complaint and obtain the report number for tracking. It will also show in your unifi app. |
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Nov 6 2023, 11:13 AM
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#27
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Junior Member
997 posts Joined: Apr 2009
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QUOTE(zeese @ Nov 6 2023, 10:41 AM) what tv package they give ( aneka, ultimate, ultimate+) with that package? QUOTE(pennzoil @ Nov 6 2023, 10:43 AM) I not sure yet, my brother still in TM point at the moment, i ask him later to confirm Looks like the same SWU package is being added into standard offering, rather than saying upgrade from 300 to 500Mbps.PS: he said came with ruby plus So its 119+30=150 for one tv package and if its ultimate then add 60 instead of 30. Kinda expected they are going to make it as standard package. That means SWU package will be revised in future for those nak lari pi TIME/MAXIS, lepas habis kontrak!!!  BTW, did you ask, if you can go without the TVbox, and its price? This post has been edited by Maknusia: Nov 6 2023, 11:14 AM |
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Nov 7 2023, 04:33 PM
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#28
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Junior Member
997 posts Joined: Apr 2009
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QUOTE(sHawTY @ Nov 7 2023, 03:19 PM) Anyone? Sorry la bang, baru baca!If its USJ, then so far, I dont have any issues since morning. |
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Nov 14 2023, 11:58 AM
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#29
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Junior Member
997 posts Joined: Apr 2009
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QUOTE(ycs @ Nov 14 2023, 11:33 AM) for swu3, i only got 1 fiberhome router? is that correct or suppose to get 2 units? I think it depends on the SWU package you subscribed to. does the existing 2yrs old fiberhome router count as 1? If Im not mistaken, those with UnifiTV get only one. And those with BB, gets 2 mesh router |
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