My account details changed to SWU 3.0
But what does M6 means?

I got the same too.

It also says I am eligible for a speed upgrade.

Does that mean we will get one?

i received my free upgrade from 500mb to 800mb at october. for the first month the speed seen promising.



but starting this november, every times when i do a  speed test, my download speed drop to 600- 615mb. upload speed still good.

i am using asus RT-AC88U router. here is my speed results.







here is picture of my modem



call TM and some technical guy comeby and doing speed test and said cant do anything. it is either my router or the port box currently more then 2 users using 800mb speed. is that true?

any solutions? should i replace my router?

Hi Sifus, need some clarification,
SWU3.0 user here, Is it actually perpetual for FSU or there's something else behind it? coz of the word 'trial' scares me. enlighen me thx.

It can't?
I tested via app, can, RM 30 aneka plus or Ruby plus or varnam plus, family rm 60.

But the discounted price should be lower if not bind together la.

TM UNIFI should do something already.
Other provider now keep doing a lot of offer and cut price.
Now Astro Fibre even offer 500Mbps for RM90 per month and it is fixed price for 24 months.

Hi Everyone. Regarding the voice STD 20 monthly fee, can we terminate it anytime? Any penalty incurred? Dont know WTF with the TM Point staff, already told her that I dont want that & still included in my bill.

I will be interesting on FiberHome, the worst position is AC1200v2 which random reboot + 2 mins boot time(and corrupting packet, based on the only one special edition on my sister's house), who will be second?
Ignore the Riger1 Riger2 Riger3 la, that one should not exist in this world, it should be burned!!!

So far the FiberHome modem(Yes, modem) still running at my home town 24/7 hours non-stop last for >4 years, so gonna see how's the router. :thumbsup:
But caused me tired and burned out again, lol.

At least we know now, don't trust TM's DNS and infamous router's DNS Relay too much.

Hi guys..
I just switched from unifi+ unifi tv with streaming apps, to SWU 3.0. Now no more unifi tv, but the apps still valid (disney+, viu, spotv, bein sports).

I wonder what will happens after it reaches next billing cycle. Is the streaming apps still valid and free to use without extra charge, or it will be automatically terminated?  Or do I have to terminate the account mysef to avoid any charge?  Can anyone share your experience?

Guys, need your opinion.

I'm a Unifi 500mbps user and received the free 800 Mbps upgrade recently as well. Upon running speed tests across multiple devices (phone, laptop, and desktop PC), the WiFi speed is consistently topping at 200+ Mbps.

The TM technicians came to my house and checked after I phoned to TM for assistance. They commented that the Deco M5 mesh router and satellite may not be up to to task to reach higher speed so they suggested upgrading the router instead, say something like a new WiFi 6 router.

The router used to be able to hit 300-400 Mbps when it was bought new but not sure why it couldn't reach higher speed anymore. Is router deterioration a thing? (Edit: I tried rebooting and resetting the whole damn thing, problem remains the same)

My main concern is that the internet DL speed could still be low after changing to a new mesh router. Do you guys think new router is warranted? This is because I don't feel it's fair that I'm paying for a 800 Mbps service but only getting 30% of the internet speed I paid for. Might as well downgrade to 300 Mbps instead if I'm only getting 200 Mbps consistently?

I'm also looking at Deco X60 mesh router packs. What do you guys think about it? I'm living in a 2-storey house. If you have any other suggestions, please let me know as well.

1. I installed Network Analyzer already. How do i know which one is overlapping network? I'm looking at Wi-Fi signal and I saw there are 12 networks including mine and most likely, neighbors.

2. Yes. All of them showing 180-220 mbps on Speed Test. All connected through WiFi with only the desktop connecting via LAN to the Deco M5 satelite.

3. Understood. There are times when I'm streaming and gaming, other members would be on their phones and netflix. So yeah, more bandwidth will be good.