Welcome Guest ( Log In | Register )

Bump Topic Topic Closed RSS Feed

Outline · [ Standard ] · Linear+

Unifi Official TM UniFi High Speed Broadband Thread V41, READ 1ST PAGE FOR RELEVANT WIFI INFO

views
     
totally_skint
post Oct 4 2023, 11:58 PM

Regular
******
Senior Member
1,185 posts

Joined: Mar 2007
QUOTE(cyberic @ Oct 4 2023, 11:56 PM)
They promised cheaper price, RM10/20 cheaper still consider cheaper. 😅
*
RM10 more a month is not cheaper.
totally_skint
post Oct 5 2023, 12:38 AM

Regular
******
Senior Member
1,185 posts

Joined: Mar 2007
Hey, how come there's no talk about subscribers not getting compensation for the months of March to September when wholesale price dropped?

This post has been edited by totally_skint: Oct 5 2023, 12:38 AM
totally_skint
post Oct 5 2023, 12:42 AM

Regular
******
Senior Member
1,185 posts

Joined: Mar 2007
QUOTE(annoymous1234 @ Oct 5 2023, 12:40 AM)
But 25th month onwards it's no longer "RM89" instead it's RM119 as usual.
*
Don't worry about 25th month.
By then will probably get SWU 4.0 or 5.0
totally_skint
post Oct 5 2023, 11:53 PM

Regular
******
Senior Member
1,185 posts

Joined: Mar 2007
QUOTE(tvcat @ Oct 5 2023, 08:46 PM)
Sorry I not talking about SWU but the new pricing. According to Lowyat.net report, existing customer with expired contract can switch to the lower plan if they do not want the speed upgrade.
*
100Mbps is the new lowest speed.
So, there is no downgrade path for you.
Your best option is to get SWU 3.0 100Mbps @ RM89 free 3 months subscription
Average cost = RM77.90 over the contract period

Alternatively...

Take the SWU 3.0 300Mbps (500Mbps free uograde) @ RM119 free 6 months subscription, free router
Average cost = RM89.25 over 24 months,
totally_skint
post Oct 6 2023, 02:00 AM

Regular
******
Senior Member
1,185 posts

Joined: Mar 2007
QUOTE(gedebe @ Oct 6 2023, 12:47 AM)
zte onu to me is OK, just want to avoid Fiberhome.  Is ax3000 good?
*
so, if one gets the Fiberhome ONU, what can that person do about it?
totally_skint
post Oct 7 2023, 01:02 PM

Regular
******
Senior Member
1,185 posts

Joined: Mar 2007
99.999% chatter here is about SWU or speed upgrades.
There's next to no talk about new subscriber experiences?
I think I saw one post some 10-15 pages back...
totally_skint
post Oct 10 2023, 04:17 PM

Regular
******
Senior Member
1,185 posts

Joined: Mar 2007
I just signed up for Unifi this morning.
First timer.
Can I use MyUnifi app to check on my application?
totally_skint
post Oct 10 2023, 05:00 PM

Regular
******
Senior Member
1,185 posts

Joined: Mar 2007
QUOTE(Oltromen Ripot @ Oct 10 2023, 04:20 PM)
if your IC/business ID matches, AND there is a pending order in system, you should already be able to track.
*
The app keeps asking me to complete validation with Unifi ID which I don't have.
I have previously created a profile from the desktop but could not complete as the system couldn't find my fixed line account (fixed line service only)
Now that I've installed the app it found my profile but wants my Unifi ID
totally_skint
post Oct 10 2023, 10:54 PM

Regular
******
Senior Member
1,185 posts

Joined: Mar 2007
QUOTE(The.Lucas.DaY @ Oct 10 2023, 08:52 PM)
Seems like currently it's 30mbps' turn to upgrade

user posted image
*
Damn!!!
I just signed up 100 Mbps/RM89 today.
totally_skint
post Oct 11 2023, 12:10 AM

Regular
******
Senior Member
1,185 posts

Joined: Mar 2007
QUOTE(issac99289928 @ Oct 10 2023, 11:29 PM)
do you get a landline number ?
*
Transferred my fixed line number to fibre account.
Old account will be auto-terminated once fibre service is successfully activated.
Free calls to all TM numbers.
No phone set included
totally_skint
post Oct 13 2023, 02:47 PM

Regular
******
Senior Member
1,185 posts

Joined: Mar 2007
First time Unifi subscriber...

I applied 100Mbps/RM89 on Tuesday morning and the installer came Thursday afternoon.
Now I'm getting 90 - 100Mbps DL and around 45Mbps UL
No trial speed upgrade as before.
No bill waiver

Received:-
Fibrehome PON ONU
D-Link DVG-F2452
totally_skint
post Oct 14 2023, 08:40 PM

Regular
******
Senior Member
1,185 posts

Joined: Mar 2007
QUOTE(coolguy_0925 @ Oct 14 2023, 03:42 AM)
sounds like fiberhome is not that bad afterall
*
Or his house simply not as solid as he thought. tongue.gif
totally_skint
post Oct 16 2023, 12:25 AM

Regular
******
Senior Member
1,185 posts

Joined: Mar 2007
What is a good brand LAN cable for 100-500Mbps around 30m?
totally_skint
post Oct 16 2023, 07:54 PM

Regular
******
Senior Member
1,185 posts

Joined: Mar 2007
QUOTE(alijoe @ Oct 16 2023, 10:55 AM)
At TM Point the staff said no problem. Just terminate your current plan if there is no contract and resub the new rm89.
*
Isn't there a 30 day cooling off period for cancelling and resubcribing to Unifi?
You should be getting the SWU plans.

QUOTE(soonwai @ Oct 16 2023, 02:43 PM)
Cat 5e good enough. Default meaning the one that came with router? That's good enough but short. Just be careful buying cheap cheap cable from Shopee/Lazada.
*
Hence my question on recommended cable brands
totally_skint
post Oct 20 2023, 03:51 PM

Regular
******
Senior Member
1,185 posts

Joined: Mar 2007
QUOTE(cyberic @ Oct 20 2023, 01:10 PM)
Unifi 24 hours fix actually start counting only when they start handling your case. If our case opened for 3 days and no reply yet unifi yet..too bad  bangwall.gif
*
24 hour should start from successful lodging of complaint.
totally_skint
post Oct 25 2023, 10:53 PM

Regular
******
Senior Member
1,185 posts

Joined: Mar 2007
Received my first Unifi bill today (first time subscriber)
Even though I subscribed to the RM89/100Mbps plan my first bill shows the monthly charge to be RM99
Can I complain via 100 number?
totally_skint
post Oct 26 2023, 10:16 AM

Regular
******
Senior Member
1,185 posts

Joined: Mar 2007
QUOTE(coolguy_0925 @ Oct 25 2023, 10:58 PM)
Could it be RM10 stamp duty since you are new customer
*
That is possible.
Calling 100 is of no use.
Kept going around in loop with recorded replies.
No option to speak to live person.
totally_skint
post Oct 26 2023, 03:46 PM

Regular
******
Senior Member
1,185 posts

Joined: Mar 2007
QUOTE(Oltromen Ripot @ Oct 26 2023, 02:33 PM)
so the same treatment as usual;
charge full price for fibre line item, then apply campaign discount to match campaign pricing.
*
No discount shown in current bill
Just straight RM99

user posted image

QUOTE(Xanxeviera. @ Oct 26 2023, 02:09 PM)
Due to system glitch, Missing discount RM10 for customer who subscribed unifi 100Mbps RM89 limited promo, will adjust in next bill date. Your bill cycle date is every 22nd calendar date every month. So, that adjustment for missing discount RM10 will shown in your next bill date on 22-11-2023.
*
So, I pay amount as stated in bill (overpay RM10 now) and will be adjusted in next bill?
I just want to know it isn't an error that becomes permanent.

Thanks for your feedback.

This post has been edited by totally_skint: Oct 26 2023, 03:48 PM
totally_skint
post Oct 27 2023, 05:10 PM

Regular
******
Senior Member
1,185 posts

Joined: Mar 2007
QUOTE(coolguy_0925 @ Oct 26 2023, 07:46 PM)
Since you have the bill now I will still advise you to lodge a complain yourself and let them investigate then reply

If glitch and tell you will backdate then at least you got a proof

You never know if they made a mistake and totally didnt include the discount
*
Reported this morning later got SMS and email confirming a technical hitch within billings.
Bill will be adjusted in following month's bill to reflect the overcharging.
« Next Oldest · Networks and Broadband · Next Newest »
 

Topic ClosedOptions
 

Change to:
| Lo-Fi Version
 0.2068sec    0.28    7 queries    GZIP Disabled
Time is now: 5th December 2025 - 02:10 AM
All Rights Reserved © 2002- 2025 Vijandren Ramadass (~unite against racism~)
Removal Request
Powered by Invision Power Board © 2025  IPS, Inc.