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Unifi Official TM UniFi High Speed Broadband Thread V41, READ 1ST PAGE FOR RELEVANT WIFI INFO

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apalexar
post Oct 19 2023, 05:12 PM

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QUOTE(ntdote @ Oct 17 2023, 08:22 PM)
do you mind sharing the screenshot of your unifi app order page? just to clear the confusions above.
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QUOTE(stormaker @ Oct 19 2023, 09:19 AM)
What's the plan name for SWU3.0 with permanent upgrade & without ?

Check in Unifi portal or bill ?

Mine is Unifi 300Mbps - staywithUnifi 3.0 (MESH6) in Unifi portal, bill not out yet.
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Plan name changed after technician came today.

user posted image
apalexar
post Oct 19 2023, 05:13 PM

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QUOTE(Max2006 @ Oct 19 2023, 05:10 PM)
Simply out of stock la. There's a few users in here who also subscribed after Oct. They got 2 free routers as well.

Most likely, it's up to the installer to decide whether he wants to give you one or two routers.
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After Oct but contract before unifi announce the speed upgrade? hmm.gif
apalexar
post Oct 19 2023, 05:32 PM

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QUOTE(idoloveyou @ Oct 19 2023, 05:28 PM)
ask the technician show you the order details in their device !
my technician do show me that 2x router mesh in unifi order system. because I ask for replace onu they say cannot must follow order given by Hq. and he  showed me the page.
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Yeah they did, which the system only show 1 unit so no luck for me I guess sweat.gif
apalexar
post Oct 19 2023, 06:04 PM

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QUOTE(freedom2k @ Oct 19 2023, 05:48 PM)
my swu RM 119 package modified and installed just now
received two unit of Fibrehome SR1041F

previously my speed already free upgraded to 500mbps
so the speed remain the same (was told the speed upgrade 300 -> 500 only last for 1 year by TM Point staff)

in myunifi app, I can see that my package already changed to
Unifi 300Mbps - staywithUnifi 3.0 (MESH6)
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That's weird, your SWU 500Mbps speed only last 1 year not perpetual?
apalexar
post Oct 19 2023, 06:31 PM

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QUOTE(kweil @ Oct 19 2023, 06:21 PM)
which tmpoint you went to apply swu3??
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klang
apalexar
post Oct 19 2023, 06:36 PM

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QUOTE(apalexar @ Oct 19 2023, 05:12 PM)
user posted image
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QUOTE(freedom2k @ Oct 19 2023, 06:30 PM)
Ya, the TM Point staff told me the 500mbps speed upgrade is only 1 year, not perpetual
but many here was told the the speed upgrade is perpetual
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Under your plan name have the free speed upgrade banner in picture above?
apalexar
post Oct 20 2023, 01:21 PM

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QUOTE(soonwai @ Oct 20 2023, 01:10 PM)
But the x3060z not bad wor. Pinjam my neighbour's ones to test. Got this on my Mac mini M1. But dunno how well their implementation of mesh is. Will test that later.
user posted image
Mac mini M1 5Ghz 2x2 80Mhz.
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I only 500Mbps now and M4R can reach the speed I need, plus I don't like the Dlink router setting which it can't combine both 2.4 and 5 ghz into 1 network.
apalexar
post Oct 20 2023, 05:17 PM

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QUOTE(soonwai @ Oct 20 2023, 04:03 PM)
Wait, I tag apalexar Go ask TM again, see if you can get another unit.
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Hmm will try online chat first and see what the staff say about this.
apalexar
post Oct 20 2023, 06:36 PM

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QUOTE(soonwai @ Oct 20 2023, 04:03 PM)
Wait, I tag apalexar Go ask TM again, see if you can get another unit.
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Ask online just now but met a stupid staff, keep mentioned not possible to get 2 routers doh.gif
Anyway I notice there's some difference for those who get 2 units, where his/her plan name is "Unifi 300Mbps - staywithUnifi 3.0 (MESH6)" and what I got is "Unifi 300Mbps - staywithUnifi 3.0 (VAR+UPB)", perhaps should never goes for the add-on first..
apalexar
post Oct 22 2023, 01:00 AM

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QUOTE(man @ Oct 21 2023, 07:17 PM)
Done installation for my SWU today. Only got 1 fiberhome SR1041F. Even after arguing & calling 100, still didn't get any mesh  sweat.gif
The fiberhome router parental control is so basic, I might need to search for better. But speed & connection is all ok, no problem.
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You got add-on like tv pack other than the basic swu?
apalexar
post Oct 22 2023, 02:16 PM

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QUOTE(man @ Oct 22 2023, 01:45 PM)
Plan name is SWU 3.0 (VAR+UPB). No mesh mention in the plan name.
Yes
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Same with mine, that's why I think it's a glitch, no add-on then got two routers, add-on then only one doh.gif
apalexar
post Oct 22 2023, 03:09 PM

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QUOTE(man @ Oct 22 2023, 03:03 PM)
Possible. But the router I got is fiberhome, so even if I got 2, most probably will not use it.
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At least can sell it if got one more unit devil.gif
apalexar
post Oct 28 2023, 04:02 PM

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QUOTE(kwwk87 @ Oct 28 2023, 10:00 AM)
Thank you. notworthy.gif

How do I apply for the SWU 3.0 plan?
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QUOTE(simmarjit @ Oct 28 2023, 11:29 AM)
KLCC Unifi store can?
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Remember it's only available if your current contract is expired.
apalexar
post Nov 13 2023, 09:24 AM

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Regarding those SWU package with tv pack add-on and doesn't get the second router unit, I think it's because the 6 months bill waiver which it's extra rm180 waive compare to those without add-on.
Just receive my bill and it's all waived. blush.gif

This post has been edited by apalexar: Nov 13 2023, 09:24 AM
apalexar
post Nov 13 2023, 04:00 PM

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QUOTE(mikey8811 @ Nov 13 2023, 02:58 PM)
How much is SWU package with TV Pack add on? Thanks
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Mine is SWU 300mbps free upgrade to 500mbps rm119, add-on ruby plus pack rm30
apalexar
post Nov 13 2023, 07:13 PM

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QUOTE(mikey8811 @ Nov 13 2023, 05:17 PM)
So RM 149 per month with 6 months free correct?

Does this have TVB Anywhere?
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Yes correct, doesn't include TVB, you need subscribe separately if want it.
apalexar
post Nov 14 2023, 06:04 PM

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QUOTE(ycs @ Nov 14 2023, 12:08 PM)
i dont have unifi tv, previous plan was swu1 300mbps
now changed to this
user posted image
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Your plan name is a bit different, when did you upgrade it? hmm.gif

QUOTE(Maknusia @ Nov 14 2023, 11:58 AM)
I think it depends on the SWU package you subscribed to.

If Im not mistaken, those with UnifiTV get only one. And those with BB, gets 2 mesh router
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Correct, I assume its because with UnifiTV user got more discount due to 6 months bill waiver

This post has been edited by apalexar: Nov 14 2023, 06:07 PM
apalexar
post Nov 14 2023, 07:16 PM

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QUOTE(duabijitelur @ Nov 14 2023, 06:41 PM)
its been a while since i used that, btm damn hot

not sure why that dir-850L cant reach 300
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Got 1 old tplink AC1200 unit, was planning to let go for rm10

QUOTE(ycs @ Nov 14 2023, 06:44 PM)
got it last friday, today send only 1 fibrehome router; looks like have to visit kedai tm again
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Usually the Service Acceptance Form written what equipment you get, can try check back.

Btw since you choose the 500mbps package I assume your speed now is 800mbps after free speed upgrade? What's your monthly price now?
apalexar
post Nov 15 2023, 10:22 AM

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QUOTE(BlackJackE3 @ Nov 15 2023, 09:21 AM)
Does the 6 month bill waive only for those SWU 3.0 + TV add on ? i switched to SWU 3.0 without TV....but i forgot to ask the agent if i will get the 6 month bill waive
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For all SWU 3.0 should get 6 months bill waiver
apalexar
post Nov 16 2023, 04:14 PM

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QUOTE(j03y_r055 @ Nov 16 2023, 08:39 AM)
Morning all, thx to this thread, I managed to subscribe SWU3.0 (M6) but was given only 1 router (FiberHome), my previous unit is FiberHome too, is this the reason on why I was only given 1 unit to mesh with my existing Fiberhome? 😅
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QUOTE(tng55 @ Nov 16 2023, 01:24 PM)
mine swu 3.0 m6 i got 2x fiberhome router no problem i don't know you missing 2 unit they give 1 unit
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QUOTE(aniq8676 @ Nov 16 2023, 02:07 PM)
For those who already have an AX3000 router from TM, TM will only bring one unit.
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QUOTE(beverlykho @ Nov 16 2023, 04:03 PM)
Not entirely accurate. My DIR-850L was replaced with only 1 Fiberhome.
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What I assume now is:
- SWU without add-on will get 2 pcs routers
- SWU with add-on will get 1 pcs router due to more discount

This post has been edited by apalexar: Nov 16 2023, 04:15 PM

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