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Unifi Official TM UniFi High Speed Broadband Thread V41, READ 1ST PAGE FOR RELEVANT WIFI INFO

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apalexar
post Oct 1 2023, 01:59 PM

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My contract with unifi now will be ended next month, in order to go for SWU 3.0, I need to visit TM point correct?
apalexar
post Oct 6 2023, 09:59 AM

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Actually the rm119 swu 3.0 might remain 300mbps after 1 year right? Any specific tnc say it permanent become 500mbps after that?
apalexar
post Oct 6 2023, 10:27 AM

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QUOTE(TongCN @ Oct 6 2023, 10:20 AM)
I did ask the CS and she says it is perpetual 500mbps later hmm
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Hmm ok, sounds fair as well since my current package before upgrade is 159 for 300mbps+free 600mins call+deco m4, wonder what upgrade they will give me since my contract end this month
apalexar
post Oct 11 2023, 05:31 PM

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For those who want keep tv pack & free calls, may try to check the upgrade plan available first before switch to swu because I think swu package only good for those who don’t want the entertainment + free 600mins phone call, otherwise it seems like just same price compare to those plans when I click change my plan in unifi account.
apalexar
post Oct 12 2023, 08:32 AM

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QUOTE(silencer @ Oct 12 2023, 07:51 AM)
IMHO it depends on the router brand, as my old TPLink M9 Plus wifi 5 has no problem at all to transmit 500mb for either direct from the main router at 1st floor or to the mesh at the ground floor...while the Dlink AX3000 wifi 6 routers that come free with Unifi subscription have problem on both sides.
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So far have no problem as well for 500mbps on my deco m4 when using 5ghz, I wonder if unifi will still give ax3000 if I change my plan now, hopefully they give another model instead sweat.gif
apalexar
post Oct 17 2023, 01:14 PM

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Just done my swu 3.0 at tm point today, glad I made appointment online else need wait few hours.

Packages include:
- 600mins free call
- 500mbps permanent
- free 6 months bill
- free wifi 6 mesh (forgot which model she mentioned)
- add-on ruby tv pack + unifi tv box rm30

Total bill rm149 monthly

This post has been edited by apalexar: Oct 17 2023, 01:15 PM
apalexar
post Oct 17 2023, 02:23 PM

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QUOTE(tng55 @ Oct 17 2023, 01:30 PM)
without TV chance get RM119
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Yeah it can be, I add-on the TV pack voluntary since my parent need it.

QUOTE(Wind82 @ Oct 17 2023, 01:39 PM)
Does SWU 3.0 RM 119 package comes with voice as in free call?
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Included.
apalexar
post Oct 17 2023, 03:15 PM

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QUOTE(tezukaryoma @ Oct 17 2023, 03:11 PM)
Just now technician came to install swu 119. I thought should be can get additional wifi mesh x2? These are all the items i get, is it correct or lack of 1 mesh? Thank you

user posted image
user posted image
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That's the things you will get, but actually your modem very old, it still possible to reach 500mbps?

This post has been edited by apalexar: Oct 17 2023, 03:17 PM
apalexar
post Oct 17 2023, 03:57 PM

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QUOTE(tezukaryoma @ Oct 17 2023, 03:11 PM)
Just now technician came to install swu 119. I thought should be can get additional wifi mesh x2? These are all the items i get, is it correct or lack of 1 mesh? Thank you

user posted image
user posted image
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QUOTE(westlife @ Oct 17 2023, 03:34 PM)
1 unit was missing, maybe technician ‘accidentally’ brought home? 🤪
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Hmm nowadays unifi give 2pcs wifi 6 mesh routers? hmm.gif
apalexar
post Oct 17 2023, 04:00 PM

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QUOTE(DM3 @ Oct 17 2023, 03:56 PM)
Whre make online appointment?
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Unifi support page, under find tm point section
apalexar
post Oct 17 2023, 06:02 PM

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QUOTE(soonwai @ Oct 17 2023, 04:59 PM)
Yup, generous of them. My neighbour got 2 x DLinks.
user posted image
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Then I guess I will get two routers as well this week when the installer come, time to sell the m4 laugh.gif
apalexar
post Oct 17 2023, 06:16 PM

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QUOTE(nyunyu @ Oct 17 2023, 06:07 PM)
You're supposed to get 1 router and 1 mesh. If not, you should mention this to tech.
What was written in the TM Service Acceptance Form that came in your email?
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No email yet, I renew my contract to swu 3.0 this morning and staff mentioned will have free wifi 6 mesh.

QUOTE(Oltromen Ripot @ Oct 17 2023, 06:11 PM)
it is random giveaway.
don't count your revenue before the replacement is seen 😂
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Yeah true, after upgrade this Thurs I will update here again.
apalexar
post Oct 17 2023, 08:08 PM

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QUOTE(ntdote @ Oct 17 2023, 08:02 PM)
Hi is your order status at unifi app the same as mine? As per above post.
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Yeah, I think it won't change until the installer come for installation.
apalexar
post Oct 17 2023, 09:05 PM

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QUOTE(ntdote @ Oct 17 2023, 08:22 PM)
do you mind sharing the screenshot of your unifi app order page? just to clear the confusions above.
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When I click inside my order it show something went wrong doh.gif
I will check again tomorrow and see if any changes, but I don't worry about it as I got the receipt from tm point staff.
apalexar
post Oct 18 2023, 06:31 AM

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QUOTE(tng55 @ Oct 18 2023, 01:57 AM)
ohh mine already have ASTRO that why no need IPTV
i trying to get RM119 i already chat tm online they will call me
i hope to ger RM119
my contract ended
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Actually they tried to sell me 1 month data package which is rm39 in order to help me apply for swu (can be cancelled after 1 month) but since I want to add-in the tv pack so no data needed for my case. Anyway I guess it's their strategy to boost sale since so many want to apply for the swu, ofc you may argue with the staff but may end up waiting longer time for the application.
apalexar
post Oct 18 2023, 08:11 PM

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QUOTE(ntdote @ Oct 17 2023, 07:57 PM)
I was on rm129 100mbps no contract.

This noon i went to tmpoint to subscribe rm119 24m contract package, but my unifi app as above still showing 100mbps with 24months contract. Is this normal?
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My status just updated after receive the sms, now the new package still show same name like what I'm having now so I guess it's same like yours, perhaps it will only update after the installation finish later.
apalexar
post Oct 19 2023, 09:13 AM

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QUOTE(stormaker @ Oct 19 2023, 09:00 AM)
The email referring to Free Speed Upgrade 2023.

Switched to SWU 3.0 before 5/10, permanent with B/W
Switched to SWU 3.0 after 5/10, no guarantee it's permanent, no B/W
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From the plan name should know, if there's only one plan name with swu 3.0 then speed is the same.
apalexar
post Oct 19 2023, 09:20 AM

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QUOTE(Wind82 @ Oct 19 2023, 09:16 AM)
Anyone else manage to subscribe to SWU 3.0 through online chat? Besides the screenshot example.
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Very low chance I guess or else tm point won't be flooded with ppl when I visit it.
apalexar
post Oct 19 2023, 09:28 AM

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QUOTE(stormaker @ Oct 19 2023, 09:19 AM)
What's the plan name for SWU3.0 with permanent upgrade & without ?

Check in Unifi portal or bill ?

Mine is Unifi 300Mbps - staywithUnifi 3.0 (MESH6) in Unifi portal, bill not out yet.
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I think both upgrade before & after need to wait next month bill as there will be plan name changes I guess, else it's weird that the plan name still remain "300mbps" word even after upgrade permanent to 500mbps.
apalexar
post Oct 19 2023, 05:05 PM

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QUOTE(tezukaryoma @ Oct 17 2023, 03:11 PM)
Just now technician came to install swu 119. I thought should be can get additional wifi mesh x2? These are all the items i get, is it correct or lack of 1 mesh? Thank you
*
QUOTE(soonwai @ Oct 17 2023, 04:59 PM)
Yup, generous of them. My neighbour got 2 x DLinks.
*
QUOTE(Oltromen Ripot @ Oct 17 2023, 06:11 PM)
it is random giveaway.
don't count your revenue before the replacement is seen 😂
*
Technician came today and according to him new SWU only comes with 1 unit wifi6 router and for me it's the D-Link AX3000, only those subscribe before Oct have chance to get 2 units, guess I need to keep my M4 in case the signal strength not enough blush.gif

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