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Unifi Official TM UniFi High Speed Broadband Thread V41, READ 1ST PAGE FOR RELEVANT WIFI INFO

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VeeJay
post Oct 6 2023, 09:47 PM

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QUOTE(XeactorZ @ Oct 6 2023, 09:41 PM)
I am using my router TUF-AX3000, not strong enough laugh.gif

Use my s23 ultra, 12 Pro max and desktop all getting around 300mbps+ on Wi-Fi hmm.gif
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Maybe there are alot of interference at your place. I can get 460-510Mbps 25ft away

Did try playing around with the channels? Get the channel analyzer app on you phone to check it out
VeeJay
post Oct 6 2023, 10:17 PM

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QUOTE(XeactorZ @ Oct 6 2023, 10:09 PM)
Ya guess so, had tried to keep change the channel until I fall asleep laugh.gif

And I do the speedtest with my phone infront the router laugh.gif
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user posted image

Also try to rearrange the antenna

VeeJay
post Oct 7 2023, 12:44 AM

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QUOTE(soonwai @ Oct 7 2023, 12:19 AM)
Just heard back from my neighbour.

She went to TMPoint Kajang this morning to get SWU3 300Mbps RM119. Yesterday she called 100 but was directed to go TMPoint.

Her package is/was "unifi 500Mbps - Super Value YEP 2019" + Ruby pack RM179. Out of contract.

- Quite fast. Went in at 9:05am. Finish 9:20am.
- RM119.
- 6 months free.
- Free mesh.
- No upsell.
- CS said 500Mbps speed upgrade only for 12 months.
- Not sure about SMS but order created at 9:23am. (Unifi 300Mbps - staywithUnifi 3.0 (MESH6)
- Appointment set for Monday.

She has one more "unifi 100Mbps - Special Edition" RM129 with 12 mths contract remaining for a different house but was rejected. Will try at a different TMPoint.
» Click to show Spoiler - click again to hide... «

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Interesting! When I did my SWU, I even triple confirmed that its perpetual...hmmm

Whatever man, no point thinking it now, will tackle when we cross the bridge..hahaha

VeeJay
post Oct 7 2023, 03:49 PM

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QUOTE(idoloveyou @ Oct 7 2023, 03:20 PM)
okay guys, quick update

rm119 - swu3.0 (contract ended) (tm point bukit raja)
apply for one time rm39 postpaid as well, will terminate right after, lazy to negotiate with the counter, I just wanted to get the thing done asap.

apply on 5 October, installation on 7 October.

300mbps boosted to 500mbps (asked the technician guy and he said it is 6 month boost, but I guess he himself also not sure what is going on inside tm, so can disregard this).

free 2 mesh wifi 6 dlink  , no onu changes even i said my onu is 7years old. he said have to initiate another ticket sad.gif

plan name changed to swu3.0 in apps immediately when they done with the installation.

what interesting is, i still get the upgrade notice, and it still says I am still eligible to speed upgrade , either 500mbps permanent, or like what the bet club says, glitch 500mbps or 1gbps.. lol...

so I guess, everyone, don't miss this golden chance if your contract have ended, or even not ended, no harm trying at tm point.
good luck!!
user posted image
user posted image
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Interesting, this is a good deal as well, with 2 Mesh wifi6! But dont forget to terminate the postpaid! hahaha
VeeJay
post Oct 7 2023, 04:03 PM

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QUOTE(BenYeeHua @ Oct 7 2023, 03:54 PM)
?

It is always RM 119 SWU 3.0 6 month free + 2 mesh router(1set).
But yes, that mobile plan 1 month is to ensure you are priority customer, worth the price as SWU can gone any time.

If you only got 1 router, better ask online cs what's going on~

» Click to show Spoiler - click again to hide... «

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Mine was
UniFi 300Mbps (boost to 500Mbps perpetual) = UniFi TV Ultimate+ GPON ONU + Dlink Ax3060z + UnifiTV Plus Hybrid black box + Netflix basic = MYR 179 +6% (MYR 189.74)

This post has been edited by VeeJay: Oct 7 2023, 04:03 PM
VeeJay
post Oct 7 2023, 06:33 PM

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QUOTE(Khan92 @ Oct 7 2023, 06:09 PM)
I can see SWU user started to get free upgrade.

i think TM will clear out those on SWU first, then non swu user
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SWU customers gets immediate upgrade once they sign up, no waiting period.
VeeJay
post Oct 7 2023, 07:13 PM

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QUOTE(Max2006 @ Oct 7 2023, 06:10 PM)
Afaik, SWU 3.0 is still a secret to the publics. TM Unifi never announce it. They only plan to offer this whenever an old loyal longtime customer want to terminate account. But they forgot the power of mouth. The secret spreaded out. Day by day, more people know. That's why some counters asked :"where did you know about this SWU?"

So unless Maxis higher up management happened to be Unifi customers (unlikely), or they browse lowyat forum everyday. If not, they won't know about this SWU.

Now we know why unifi still don't want to announce this SWU. Because they don't want their rivals to know about this.

However, TIME might already knew though. I still remember. When the rumor of SWU 3.0 RM119 appeared in here, in the evening same day TIME immediately lower their 500mbps price to RM119 as well. Most likely one of TIME management is a ktard as well. Lol
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Its a "secret" bcoz its a customer retention program and not a promotional program to public. Majority of the retail industry like that, its reactive, very few big players are proactive.

So only when customer walks-in for cancellation they do mention about it.
VeeJay
post Oct 8 2023, 03:46 PM

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QUOTE(soonwai @ Oct 8 2023, 03:31 PM)
TM installer for my neighbour came already. Half an hour early. Nothing to do except drop off the freebie routers.
user posted image
DLink DIR-X3060z x 2 units
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user posted image

These are the 3 pieces I received
VeeJay
post Oct 8 2023, 11:03 PM

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QUOTE(Alexandra123 @ Oct 8 2023, 10:50 PM)
Any tips or keywords for apply SWU3 when in front of the TM counter? Coz somebody also failed to apply it.
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If your contract expired, then there is no issue, you should be able to get SWU, no worries
VeeJay
post Oct 8 2023, 11:55 PM

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QUOTE(July 2nd @ Oct 8 2023, 11:28 PM)
Hi, bro. So yours consider as 1 mesh router only, right? Not 2? I wonder any mesh routers come with tv-bundled swu 3.0?

Can I have your plan name, please? Thanks.
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Correct 1 Mesh router, its still called as SWU3.0 with Ultimate Plus.

As I had advised couple of pages ago, if your contract expired, the bargaining power is at your end. Just negotiate with them on the add-ons. Yes, they had 2 Mesh as well, I didnt take that bcoz I have M4 deco, and another router for home automation.
Hence felt better for me to get these new equipment, 6month waiver and netflix for the same price Im on now (rm189 including tax)
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post Oct 9 2023, 12:04 AM

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QUOTE(kcl2006ch @ Oct 8 2023, 11:54 PM)
yes already restarted both BTU & router, lan cable archive target 500Mbps but wifi cannot
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It means things are fine at TM side but you need to check at your end, wifi interference, channels, client (device) capability, antenna, etc
VeeJay
post Oct 9 2023, 01:46 PM

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QUOTE(squall0833 @ Oct 9 2023, 12:29 PM)
This morning upgraded,
I need upgrade my home mesh liao...
Deco m4 cannot handle 500Mbps (both connect with cable)

Or maybe m4 degraded, no matter what it only struggling around 340-400

Use my pc which is ethernet cable instantly 540+
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I have no problem hitting 460-480Mbps on M4. Have you tried repositioning?

On Ax3060Z, yes I reach around 500Mbps. To me 300-400Mbps on wifi is good enough for my needs.
VeeJay
post Oct 9 2023, 08:17 PM

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QUOTE(squall0833 @ Oct 9 2023, 07:50 PM)
Still testing, I also need newer device to test if any better, all devices on hand struggling 350-400, need lend iphone 13 pro or any recent new device to confirm if it was just my on hand devices wifi bottlenecking

Fyi, all my deco m4s connected with ethernet cable as backhaul, so shouldnt be positioning problem cos i did the test right beside the deco 🤣

Maybe my deco degraded, they are few years old already
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Did you try changing the LAN cable?

This post has been edited by VeeJay: Oct 9 2023, 08:17 PM
VeeJay
post Oct 9 2023, 08:52 PM

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QUOTE(s2000c @ Oct 9 2023, 08:03 PM)
Got sms said upgrade  to 500 , tested around 150 mbps using the black round router . Report to Tm will assign technician to check , will be charge ?
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YUp on the DIR-850L dont think can get max speed. I only get around 300Mbps on it
VeeJay
post Oct 9 2023, 09:06 PM

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QUOTE(s2000c @ Oct 9 2023, 09:03 PM)
That better than mine , I got around 150mbps , setting problem ? I don’t know .
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If you are having 500Mbps line, then might as well, use a better one. Im using mine for home automation running 2.4Ghz
VeeJay
post Oct 10 2023, 12:59 PM

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QUOTE(wesleycjh @ Oct 10 2023, 11:57 AM)
6/10/23 - Received SMS Free Upgrade Completed. But tried to restart modem & router still not able to get DL 500Mbps, UL 100Mbps.
9/10/23 - SWU 300 at Kajang TMPoint, was told only provided 1 mesh router. Didn't argue cause i used my own Xiaomi AX9000 mesh routers.
10/10/23 - Installer just came with 2 free fibrehome AX3000 Mesh routers, and he reset the Unifi port, restart Modem & Router, straightly get DL 520Mbps and UL 118Mbps.

I'm now happy customer to enjoy higher speed 500Mbps with lower price RM119 smile.gif
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It should DLINK AX3000, right instead of Fiberhome? Your ONU might be Fiberhome?
VeeJay
post Oct 10 2023, 06:57 PM

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QUOTE(cyberic @ Oct 10 2023, 06:39 PM)
With speed upgrade, it comes with wifi speed headache for some 😬 Hardware upgrade is inevitable for some.
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LOL, that is the IT cycle in our current world! hahaha

I remember the same situation back then when we moved ahead from 1Mbps, most of our client devices was not up to it as well
VeeJay
post Oct 10 2023, 08:49 PM

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QUOTE(cyberic @ Oct 10 2023, 08:15 PM)
Is the Dlink 3060z stable enough for daily use?
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So far its been stable for me, based on last 8 days of usage. As being on conference and video call for atleast 12hours a day.
VeeJay
post Oct 10 2023, 10:18 PM

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QUOTE(gmmatrix @ Oct 10 2023, 10:01 PM)
Has Netflix disappeared from Unifi Home TV offering?
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Its still there on my new UnifiTv black box? They they give you a replacement box or yo are still on he old white box?
Btw, there is a separate UnifiTv thread
VeeJay
post Oct 11 2023, 01:51 PM

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QUOTE(hjh87 @ Oct 11 2023, 01:44 PM)
Guys,
Need help, so after turning off the given dlink DIR-X306Z AX3000 WiFi 6 Router I do get 500mbps. But now plan to use back my ax73 router, try quick setup with all the same login and PW but keep getting no internet connection.

I not around when the installer came to do the installation, or else will ask him help to setup the ax73 as well.

@Blacktubi mind to share how to redo the setup for ax73 for this speed upgrade. Thank you.
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I could only guess the authentication password has changed. Did you get the password from the installer/technician? Maybe give him a call and ask.

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