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Problem to upload photo for passport renewal
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cucubud
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Sep 12 2023, 07:16 AM
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QUOTE(alexandersuk @ Sep 11 2023, 06:38 PM) No. I took the photo at professional photo shop. The photographer knew the requirements for passport photo renewal. I should have gone to another shop that offers help in applying for passport renewal though. After you have uploaded the photo, you need to do 2 more steps. 1. Adjust the face within the guidelines. 2. Adjust the brightness of the image to get a white background. Then submit.
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cucubud
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Sep 12 2023, 08:41 AM
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QUOTE(alexandersuk @ Sep 12 2023, 07:23 AM) give up already. already tried everything but failed.  The face must not be exactly as the oval guideline. Make the face smaller than the guideline. I also tried many times. In the end also they accept the photo. Eventhough they said try another photo, I have been using the same photo to submit. So the photo is not an issue. And the photo was taken with a mobile phone.
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cucubud
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Sep 12 2023, 12:38 PM
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QUOTE(Puteih @ Sep 12 2023, 11:05 AM) Last time I tried upload using picture took for visa, failed twice as well. First issue they said there is something else beside my photo. Don't know what the system/person saw in my picture to give that justification. Second issue said my hair is covering my forehead. Don't know why my visa was success and I definitely did not comb my hair down to cover my forehead. And both were using the same picture. Lastly I went to the Imegresen counter and told them my picture cannot be used. They said okay take number we take picture from office. So yes, I think you should be able to walk in and take picture in Imegresen office. If your face differ a lot from the old photo, they will want you to go to the immigration counter to take your photo. They want to make sure it is you.
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