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 Problem to upload photo for passport renewal

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cucubud
post Sep 12 2023, 07:16 AM

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QUOTE(alexandersuk @ Sep 11 2023, 06:38 PM)
No.
I took the photo at professional photo shop.
The photographer knew the requirements for passport photo renewal.  cry.gif
I should have gone to another shop that offers help in applying for passport renewal though.
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After you have uploaded the photo, you need to do 2 more steps.
1. Adjust the face within the guidelines.
2. Adjust the brightness of the image to get a white background.
Then submit.

cucubud
post Sep 12 2023, 08:41 AM

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QUOTE(alexandersuk @ Sep 12 2023, 07:23 AM)
give up already.
already tried everything but failed. sad.gif
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The face must not be exactly as the oval guideline. Make the face smaller than the guideline.
I also tried many times. In the end also they accept the photo.
Eventhough they said try another photo, I have been using the same photo to submit. So the photo is not an issue.
And the photo was taken with a mobile phone. tongue.gif



cucubud
post Sep 12 2023, 12:38 PM

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QUOTE(Puteih @ Sep 12 2023, 11:05 AM)
Last time I tried upload using picture took for visa, failed twice as well.
First issue they said there is something else beside my photo. Don't know what the system/person saw in my picture to give that justification.
Second issue said my hair is covering my forehead. Don't know why my visa was success and I definitely did not comb my hair down to cover my forehead.

And both were using the same picture.

Lastly I went to the Imegresen counter and told them my picture cannot be used. They said okay take number we take picture from office.

So yes, I think you should be able to walk in and take picture in Imegresen office.
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If your face differ a lot from the old photo, they will want you to go to the immigration counter to take your photo.
They want to make sure it is you.

 

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